win7蓝屏问题

lss520qs 2017-11-02 11:50:15
小弟联想y50c的笔记本,最近不时出现蓝屏的问题,想请教各位大神,部分的bmp文件如下:
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff800`05a04000 PsLoadedModuleList = 0xfffff800`05c46750
Debug session time: Thu Nov 2 23:27:09.602 2017 (GMT+8)
System Uptime: 0 days 0:00:14.944
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols

........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa8005bb3fc0, ffff, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***



Probably caused by : ntoskrnl.exe ( nt+70e00 )

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北京老男孩儿 2017-11-06
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排查硬件没问题就重新安装系统
lss520qs 2017-11-03
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引用 1楼夜鹰 的回复:
出现问题有规律吗?或是运行某个程序时才有? 由ntoskrnl.exe引起的蓝屏故障比较常见,但原因很多,目前相对简单的处理方法有一下几点: 1.重新安装硬件驱动程序; 2.查杀病毒;(断网) 3.chkdsk /f 检查磁盘;(建议安全模式下) 4.检查所有启动项并停用不必要的项目,或者卸载没用的软件; 5.用原版安装镜像升级或修复安装(并非全新安装) 6.检查机器散热部件是否存在异常。 以上方法均无效的话只能备份数据,用笔记本自带的恢复程序恢复出厂或者自己完全重装系统,但一定要用原版镜像安装,这点非常重要。
磁盘内存都没问题,现在在重新装个系统试试
夜鹰 2017-11-03
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出现问题有规律吗?或是运行某个程序时才有? 由ntoskrnl.exe引起的蓝屏故障比较常见,但原因很多,目前相对简单的处理方法有一下几点: 1.重新安装硬件驱动程序; 2.查杀病毒;(断网) 3.chkdsk /f 检查磁盘;(建议安全模式下) 4.检查所有启动项并停用不必要的项目,或者卸载没用的软件; 5.用原版安装镜像升级或修复安装(并非全新安装) 6.检查机器散热部件是否存在异常。 以上方法均无效的话只能备份数据,用笔记本自带的恢复程序恢复出厂或者自己完全重装系统,但一定要用原版镜像安装,这点非常重要。
超黑胖子 2017-11-03
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笔记本的话别乱升级驱动,就用官方的,如果换过硬件,比如加过内存条的话,就要检查下兼容性了

当然最好的还是做个一键GHOST备份,系统感觉不行就还原一次,与其浪费时间去查找原因还不如这个方便

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