启动注册表编辑器(Regedit.exe)。
导出下列注册表项:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print
删除在下列项下面列出的任何项(不要把它们自己删掉):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
删除在下列项下面列出的任何非默认项:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors
默认的监督程序包括:
AppleTalk Printing Devices (当装有为 Macintosh 的服务时)
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT Fax Monitor (When a Fax Modem is installed)
要获得更多信息,有关那个项不是默认的,请点击下面的文章序号来查阅在微软知识库中对应的文章:
Q260142 How to Troubleshoot Windows Printing Problems