有没有人能帮忙分析一下我的这个蓝屏报错?
Inter Xeon E5405的 CPU
Intel Sapello S5000VSA 的主板
看提示是intelppm.sys这个文件导致的.网上一般对这个问题的说法是intel的驱动安装在了amd的CPU上,指令集不兼容之类导致的问题.不过我的这个都是intel的,可能是什么问题呢.用windbg显示的结果如下
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Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [E:\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (8 procs) Free x86 compatible
Product: Server, suite: Enterprise TerminalServer SingleUserTS
Built by: 3790.srv03_sp2_gdr.100216-1301
Machine Name:
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a6ea8
Debug session time: Tue Dec 14 08:46:05.687 2010 (GMT+8)
System Uptime: 29 days 0:16:35.358
WARNING: Process directory table base 003B8000 doesn't match CR3 9FBCC020
WARNING: Process directory table base 003B8000 doesn't match CR3 9FBCC020
Loading Kernel Symbols
...............................................................
...............................
Loading User Symbols
Loading unloaded module list
......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9C, {5, f774d2b0, b2000000, 80200e0f}
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : intelppm.sys ( intelppm+2ca2 )
Followup: MachineOwner
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4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000005
Arg2: f774d2b0
Arg3: b2000000
Arg4: 80200e0f
Debugging Details:
------------------
NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.
This error is documented in the following publication:
- IA-32 Intel(r) Architecture Software Developer's Manual
Volume 3: System Programming Guide
Bit Mask:
MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
1011000111111111111111111111111110000000001000000000111000001111
VAL - MCi_STATUS register is valid
Indicates that the information contained within the IA32_MCi_STATUS
register is valid. When this flag is set, the processor follows the
rules given for the OVER flag in the IA32_MCi_STATUS register when
overwriting previously valid entries. The processor sets the VAL
flag and software is responsible for clearing it.
UC - Error Uncorrected
Indicates that the processor did not or was not able to correct the
error condition. When clear, this flag indicates that the processor
was able to correct the error condition.
EN - Error Enabled
Indicates that the error was enabled by the associated EEj bit of the
IA32_MCi_CTL register.
BUSCONNERR - Bus and Interconnect Error BUS{LL}_{PP}_{RRRR}_{II}_{T}_err
These errors match the format 0000 1PPT RRRR IILL
Concatenated Error Code:
--------------------------
_VAL_UC_EN_BUSCONNERR_20F
This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.
BUGCHECK_STR: 0x9C_GenuineIntel
DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME: Idle
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 80a64154 to 80827c83
STACK_TEXT:
f7745280 80a64154 0000009c 00000000 f77452b0 nt!KeBugCheckEx+0x1b
f77453b4 80a5b86f f773ffe0 00000000 00000000 hal!HalpMcaExceptionHandler+0x11e
f77453b4 f75a9ca2 f773ffe0 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x77
WARNING: Stack unwind information not available. Following frames may be wrong.
f78c6d50 8088de52 00000000 0000000e 00000000 intelppm+0x2ca2
f78c6d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xa
STACK_COMMAND: kb
FOLLOWUP_IP:
intelppm+2ca2
f75a9ca2 6a00 push 0
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: intelppm+2ca2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: intelppm
IMAGE_NAME: intelppm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 45d6972e
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_intelppm+2ca2
BUCKET_ID: 0x9C_GenuineIntel_intelppm+2ca2
Followup: MachineOwner
---------