SSI框架，利用jacob操作word，出现不能获取documents问题

[kele2005]

jdk是1.7；tomcat是8.0；
操作word2003时，在执行 documents = word.getProperty("Documents").toDispatch()语句时，tomcat直接停止了，后台输出信息如下：
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x76ef47c5, pid=3856, tid=2964
#
# JRE version: 7.0_13-b20
# Java VM: Java HotSpot(TM) Client VM (23.7-b01 mixed mode windows-x86 )
# Problematic frame:
# C [ntdll.dll+0x347c5] memset+0x45
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\apache-tomcat-8.0.28\bin\hs_err_pid3856.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
请问怎么解决？

[kele2005]

问题虽然比较老，请大虾们不吝赐教

[tony4geek]

不知道是不是