There are some product-specific warnings for this installation:
STOP! Before proceeding with this install, please close all applications and disable anti-virus software. Check http://solutions.rational.com/solutions/display.jsp?solutionId=182435434 for information on how to prevent potential system corruption.
Problem
Rational has determined that under certain circumstances file system (volume) corruption can result from installing Rational Version 2003 products onto an NTFS volume attached to a Windows 2000 system if the volume has a Windows "change journal" on it.
Solution
SYMPTOM:
During an Install of Rational Version 2003 product, a pop-up box appears with the following message:
STOP! Before proceeding with this install, please close all applications and disable anti-virus software.
Check http://solutions.rational.com/solutions/display.jsp?solutionId=182435434 for information on how to prevent potential system corruption.
CAUSE:
Rational has determined that under certain circumstances file system (volume) corruption can result from installing Rational Version 2003 products onto an NTFS volume attached to a Windows 2000 system if the volume has a Windows "change journal" on it. If the corrupted volume is used for booting, the affected system will be rendered unbootable.
The change journal is an NTFS capability introduced by Microsoft in Windows 2000. The change journal is used by various software components (created by Microsoft and other parties) to efficiently monitor changes being made to NTFS volumes. Technical details on the change journal can be found at:
Rational has not seen corruption of volumes attached to Windows XP systems and we believe that changes between Windows 2000 and Windows XP make it unlikely that the problem exists on Windows XP.
There are no standard Windows 2000 user interfaces (command lines or GUIs) that can be used to determine whether a volume has a change journal, or to create or delete a change journal.
RESOLUTION:
Microsoft has identified a defect in the way that the change journal is processed when an NTFS volume is mounted (e.g., at system boot time) and has a solution, details of which can be found here:
http://support.microsoft.com/default.aspx?scid=kb;[LN];820888
In the meantime, if you cannot obtain this fix from Microsoft, Rational strongly recommends that you disable any anti-virus software that's protecting the volume that is the target of the install. Note that in some cases this might require that you disable anti-virus software on a computer other than the one on which you actually launch the installation process (e.g., if the target of the install is a remote volume).
There are some product-specific warnings for this installation:
STOP! Before proceeding with this install, please close all applications and disable anti-virus software. Check http://solutions.rational.com/solutions/display.jsp?solutionId=182435434 for information on how to prevent potential system corruption.