目录
- What our users love about our software
- What our users think can be improved
- How we responded to the feedback
What our users love about our software
Our users have praised our software for its advantages and benefits:
- It offers a variety of functional modules, covering many aspects such as device management, data display, map function, etc. It meets the diverse needs of our users in managing and controlling devices.
- It has a simple and intuitive interface design, easy to get started. In particular, the main interface of the data panel and the equipment management module are designed to be very intuitive, so that our users can quickly find the functions they need.
- It uses charts such as pie charts and line graphs to visually display the changes in equipment status and the number of alarms. It provides our users with a clear view of data analysis.
- It has a rich device management function, such as device information configuration, threshold setting and other operations. It enables our users to effectively manage and monitor the status of the device.
- It considers security in terms of user login and data transmission. It shows our concern and efforts on security issues.
What our users think can be improved
Our users have also pointed out some issues that they think can be improved:
- The login method has security risks. The cookie that saves the password may lead to the leakage of the password. Our users hope we can add a more secure login authentication method to protect user privacy.
- When there is a large amount of data, the loading speed of the system is slow, and the page even crashes. Our users hope we can optimise the loading speed of the page and improve the user experience.
- Some of the chart data display is not normal. It may be related to the data format or missing. Our users hope we can check and fix it to ensure the accuracy and readability of the data.
- The display of device status in the map logo is out of sync or incorrect. It may lead to misinterpretation. Our users hope we can check and fix the map display issue.
- There may be loopholes in the management of rights. Our users suggest we strengthen the administrator rights settings to ensure the normal operation of user rights.
- The system interface displays abnormally on different devices. Our users hope we can optimise the interface to ensure normal display on different devices.
How we responded to the feedback
We value the feedback from our users and have taken the following measures to address the issues and suggestions:
- We are working on strengthening the security of the system by enhancing the encryption technology, optimising the login authentication method and strengthening the data protection measures to ensure the security of user data.
- For interface compatibility and data presentation issues, we have started to optimise page loading speed and data accuracy to ensure that our users can use the system smoothly and access trusted data.
- For problems in device management, map display and user rights, we are optimising and upgrading the functions to improve the practicality and ease of operation of the system.
- For the bugs and anomalies that have been fed back, we are conducting systematic troubleshooting and fixing to ensure that the system runs more stably.
- We are committed to improving the user experience by increasing the visual display of data and the friendliness of the interface to make it easier for our users to use the system.