NSD is running 错误！ 如何处理啊？

[wh_cd]

一运行Ｎｏｔｅｓ６就出现这个错误：
--------------------------------------------------
NSD is Running
Saving to file d:\lotus\notes\data\ibm_technical_support\nsd_all_w32i_sh_server_04-21@09_03.log

this file may be used by your company's help desk and ibm
to determine the possible cause of this notes error

please make note of the name of this file and its location as you may be asked to provide this file as part of the proble determination effort
--------------------------------------------------
这是什么问题啊？以前没问题，在线升了ＭＳ的补丁后就出现这个问题了！！！

如何解决啊？

[wh_cd]

d:\lotus\notes\data\ibm_technical_support\nsd_all_w32i_sh_server_04-21@09_03.log
文件的内容如下：
－－－－－－－－－－－－－－－－－－－－－－－－－－－
INFO (0): Using PSAPI DLL
search path: .;C:\WINNT
Host Name : SH-SERVER
User Name : Administrator
Date : Thu Apr 21 09:03:04 2005
Windows Dir : C:\WINNT
Arguments : "D:\Program Files\lotus\notes\nsd.exe" -dumpandkill -termstatus 1
OSVersion : Windows 2000 5.0 (Build 2195), PlatID=2, Service Pack 4 (4 Processors)

INFO (0): Using NSD profile C:\WINNT\notesnsd.ini
inst D:\Program Files\lotus\notes\data already added
INFO (0): Found 3 Notes processes, matched 3
inst D:\Program Files\lotus\notes\data already added
INFO (0): Using NSD profile nsd.ini
inst D:\Program Files\lotus\notes\data already added

-> Instance# 1 : (current)
Ini File : d:\program files\lotus\notes\notes.ini
Data Dir : D:\Program Files\lotus\notes\data
Prog Dir : D:\Program Files\lotus\notes
Notes Build: Release 6.5.1 January 21, 2004
Proc List:
D:\Program Files\lotus\notes\NLNOTES.EXE (5a0)
D:\Program Files\lotus\notes\nsenddiag.EXE (6c8)
D:\Program Files\lotus\notes\nfileret.EXE (70c)
DBG(009c) 09:03:07
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@

Active Users:
UID Name
0 SYSTEM
500 Administrator


INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? []
0008 0000 65535 ??? [ ?:0008]
00b0 0008 0 04/21 08:28:38 [ smss:00b0]
00cc 00b0 0 04/21 08:29:01 [ csrss:00cc]
00e0 00b0 0 04/21 08:29:04 [winlogon:00e0]
00fc 00e0 0 04/21 08:29:06 [services:00fc]
01c8 00fc 0 04/21 08:29:10 [ svchost:01c8]
0648 01c8 500 04/21 08:36:15 [TIMPlatform:0648]
01e8 00fc 0 04/21 08:29:10 [ spoolsv:01e8]
0204 00fc 0 04/21 08:29:11 [ msdtc:0204]
02b0 00fc 0 04/21 08:29:14 [DefWatch:02b0]
02c4 00fc 0 04/21 08:29:14 [ svchost:02c4]
02e0 00fc 0 04/21 08:29:15 [ llssrv:02e0]
02fc 00fc 0 04/21 08:29:15 [ ntmulti:02fc]
032c 00fc 0 04/21 08:29:16 [ Rtvscan:032c]
0360 00fc 0 04/21 08:29:18 [ nvsvc32:0360]
0374 00fc 0 04/21 08:29:18 [ regsvc:0374]
0384 00fc 0 04/21 08:29:19 [ MSTask:0384]
03b4 00fc 0 04/21 08:29:20 [ WinMgmt:03b4]
03d4 00fc 0 04/21 08:29:21 [ svchost:03d4]
03e8 00fc 0 04/21 08:29:22 [ Dfssvc:03e8]
0408 00fc 0 04/21 08:29:22 [inetinfo:0408]
054c 00fc 0 04/21 08:29:40 [ svchost:054c]
0534 00fc 0 04/21 08:30:15 [ svchost:0534]
0108 00e0 0 04/21 08:29:06 [ lsass:0108]
05c4 0528 500 04/21 08:35:53 [Explorer:05c4]
060c 05c4 500 04/21 08:35:55 [ Smtray:060c]
0628 05c4 500 04/21 08:35:56 [ PROMon:0628]
0664 05c4 500 04/21 08:35:58 [ vptray:0664]
0668 05c4 500 04/21 08:36:00 [WINLOG0N:0668]
0670 05c4 500 04/21 08:36:01 [realsched:0670]
0680 05c4 500 04/21 08:36:01 [internat:0680]
0688 05c4 500 04/21 08:36:01 [RUNDLL32:0688]
06a8 05c4 500 04/21 08:36:06 [ msnmsgr:06a8]
06b8 05c4 500 04/21 08:36:09 [ QQ:06b8]
01d8 05c4 500 04/21 08:38:35 [ QQ:01d8]
0730 0518 500 04/21 08:40:23 [ conime:0730]
-> 05a0 009c 500 04/21 09:03:03 [ NLNOTES:05a0]
-> 06c8 05a0 500 04/21 09:03:03 [nsenddiag:06c8]
-> 070c 05a0 500 04/21 09:03:03 [nfileret:070c]
061c 05a0 500 04/21 09:03:04 [ nsd:061c]
INFO (0): Starting Debugger
** Attach to [ NLNOTES:05a0]

[wh_cd]

INFO (0): Starting Debugger
** Attach to [ NLNOTES:05a0]

=== Attach to D:\Program Files\lotus\notes\NLNOTES.EXE (0x5a0)
Load module: base=0x00400000, size= 1036288 D:\Program Files\lotus\notes\NLNOTES.EXE
Load module: base=0x77f80000, size= 512000 C:\WINNT\system32\ntdll.dll
Load module: base=0x61180000, size= 17362944 D:\Program Files\lotus\notes\nnotesws.dll
Load module: base=0x719b0000, size= 32768 C:\WINNT\system32\SHFOLDER.dll
Load module: base=0x77e60000, size= 860160 C:\WINNT\system32\KERNEL32.dll
Load module: base=0x796d0000, size= 401408 C:\WINNT\system32\ADVAPI32.dll
Load module: base=0x786f0000, size= 462848 C:\WINNT\system32\RPCRT4.DLL
Load module: base=0x60000000, size= 13643776 D:\Program Files\lotus\notes\nnotes.dll
Load module: base=0x00230000, size= 1400832 D:\Program Files\lotus\notes\nxmlpar.dll
Load module: base=0x62320000, size= 98304 D:\Program Files\lotus\notes\nxmlcommon.dll
Load module: base=0x78000000, size= 282624 C:\WINNT\system32\MSVCRT.dll
Load module: base=0x00390000, size= 380928 D:\Program Files\lotus\notes\js32.dll
Load module: base=0x62350000, size= 983040 D:\Program Files\lotus\notes\NLSCCSTR.DLL
Load module: base=0x77990000, size= 634880 C:\WINNT\system32\OLEAUT32.DLL
Load module: base=0x77a30000, size= 978944 C:\WINNT\system32\ole32.dll
Load module: base=0x77f40000, size= 241664 C:\WINNT\system32\GDI32.dll
Load module: base=0x77df0000, size= 389120 C:\WINNT\system32\USER32.dll
Load module: base=0x76af0000, size= 253952 C:\WINNT\system32\comdlg32.dll
Load module: base=0x70a70000, size= 417792 C:\WINNT\system32\SHLWAPI.dll
Load module: base=0x71710000, size= 540672 C:\WINNT\system32\COMCTL32.dll
Load module: base=0x78f90000, size= 2379776 C:\WINNT\system32\SHELL32.dll
Load module: base=0x74fd0000, size= 40960 C:\WINNT\system32\WSOCK32.DLL
Load module: base=0x74fb0000, size= 81920 C:\WINNT\system32\WS2_32.DLL
Load module: base=0x74fa0000, size= 32768 C:\WINNT\system32\WS2HELP.DLL
Load module: base=0x62950000, size= 24576 D:\Program Files\lotus\notes\ndgts.dll
Load module: base=0x18200000, size= 188416 D:\Program Files\lotus\notes\LTOUIN22.dll
Load module: base=0x777c0000, size= 122880 C:\WINNT\system32\WINSPOOL.DRV
Load module: base=0x79b20000, size= 65536 C:\WINNT\system32\MPR.DLL
Load module: base=0x624b0000, size= 45056 D:\Program Files\lotus\notes\nplugins.dll
Load module: base=0x777e0000, size= 28672 C:\WINNT\system32\VERSION.dll
Load module: base=0x75950000, size= 24576 C:\WINNT\system32\LZ32.DLL
Load module: base=0x75e00000, size= 106496 C:\WINNT\system32\IMM32.DLL
Load module: base=0x6c330000, size= 32768 C:\WINNT\system32\LPK.DLL
Load module: base=0x65d20000, size= 344064 C:\WINNT\system32\USP10.dll
Load module: base=0x6dd30000, size= 24576 C:\WINNT\system32\INDICDLL.dll
Load module: base=0x624d0000, size= 888832 D:\Program Files\lotus\notes\NSTRINGS.DLL
Load module: base=0x6ab70000, size= 20480 C:\WINNT\system32\MSIMG32.DLL
Load module: base=0x68ef0000, size= 126976 C:\WINNT\system32\OLEACC.dll
Load module: base=0x72c50000, size= 589824 C:\WINNT\system32\CLBCATQ.DLL
Load module: base=0x10000000, size= 73728 D:\Program Files\lotus\notes\nRsVirHD.DLL
Load module: base=0x03890000, size= 94208 D:\Program Files\lotus\notes\nRsScan.dll
Load module: base=0x625b0000, size= 24576 D:\Program Files\lotus\notes\namhook.DLL
Load module: base=0x039d0000, size= 77824 D:\Program Files\lotus\notes\nRsVirEM.DLL
Load module: base=0x625d0000, size= 36864 D:\Program Files\lotus\notes\nTCP.DLL
Load module: base=0x03b90000, size= 1474560 D:\Program Files\lotus\notes\nstclientu.dll
Load module: base=0x76f70000, size= 1028096 C:\WINNT\system32\MFC42U.DLL
Load module: base=0x03d00000, size= 2297856 D:\Program Files\lotus\notes\nimuiu.dll
Load module: base=0x77530000, size= 196608 C:\WINNT\system32\WINMM.dll
Load module: base=0x780c0000, size= 397312 C:\WINNT\system32\MSVCP60.dll
Load module: base=0x6bc20000, size= 53248 C:\WINNT\system32\MFC42LOC.DLL
Load module: base=0x6bd00000, size= 53248 C:\WINNT\system32\SYNCOR11.DLL
Load module: base=0x04040000, size= 77824 D:\Program Files\lotus\notes\nimuires.dll

[wh_cd]

############################################################
### thread 1/4: [ NLNOTES:05a0: 1292]
### FP=0012be6c, PC=77f82870, SP=0012be48, stkbase=00030000, stksize=32768
############################################################
[ 1] 0x77f82870 ntdll.ZwWaitForSingleObject+11 (e8,36ee80,0,601a18a3)
[ 2] 0x77e6b3db KERNEL32.WaitForSingleObject+15 (12c604,200,0,0)
@[ 3] 0x601a0835 nnotes._OSFaultCleanup@12+1045 (0,0,0,4021a0)
@[ 4] 0x601aa687 nnotes._OSNTUnhandledExceptionFilter@4+183 (12cda4,12cda4,10007433,12cda4)
[ 5] 0x0389a028 nRsScan+41000 (12cda4,0,12ffb0,c0000005)
[ 6] 0x7800c176 MSVCRT._XcptFilter+312 (0,12cda4,7800bdb5,12cdac)
@[ 7] 0x00401e15 NLNOTES._WinMainCRTStartup+335 (12f2c4,94010505,7ffdf000,3)
[ 8] 0x77e8893d KERNEL32.ProcessIdToSessionId+381 (401cc6,0,c8,100)

############################################################
### FATAL THREAD 1/4 [ NLNOTES:05a0: 1292]
### FP=0x0012d180, PC=0x60001a56, SP=0x0012d158, stksize=40
### EAX=0x02974a28, EBX=0x00000000, ECX=0x00000485, EDX=0x000000a0
### ESI=0x02760000, EDI=0x00001f20, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010202
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x60001a56 nnotes._AllocDBlock@12+166 (60bf6d54,1f12,12d214,12d240)
@[ 2] 0x600019a4 nnotes._OSAllocDBlock@12+20 (60bf6d54,1f12,12d214,15106f9)
@[ 3] 0x60001e2c nnotes._DPoolAlloc@16+652 (60bc2778,1f12,0,12d264)
@[ 4] 0x60005949 nnotes._ReallocObject@20+249 (60bc2778,60bc27f6,15106f9,1f12)
@[ 5] 0x60005a85 nnotes._OSMemRealloc@8+117 (15,1f0c,73,276bb28)
@[ 6] 0x61510f7d nnotesws._wXLGrow@8+109 (276bb28,1e86,276bb28,12d2e4)
@[ 7] 0x61510fbf nnotesws._xXLAppend@8+31 (276bb28,12d320,72,12d380)
@[ 8] 0x61511035 nnotesws._rcXLInsert@12+53 (276bb28,73,12d320,276bb28)
@[ 9] 0x6151115f nnotesws._rcXLInsertSorted@12+143 (73,12d320,6150eda0,276bbe2)
@[10] 0x6150eb2f nnotesws._rcMAIPackList+287 (fe,61be3af8,1,12d3e8)
@[11] 0x6132b52a nnotesws._PanoseTerm@0+259 (12d598,2777916,20,8901094c)
@[12] 0x611a6307 nnotesws._FontTableTranslateNameExt@20+583 (12d598,79498621,1,1)
@[13] 0x611b3b82 nnotesws._FontTableTranslateHFont@8+96 (18a0021,12d794,c0000000,30)
@[14] 0x6118a19a nnotesws._BmpButtonWndProc@16+634 (179bc14,30,18a0021,0)
[15] 0x77e1a3d0 USER32.SetWindowPlacement+78 (61189f20,603f4,30,18a0021)
[16] 0x77df6381 USER32.IsWindowVisible+1564 (794970,30,18a0021,0)
[17] 0x77df7361 USER32.SendMessageW+68 (603f4,30,18a0021,0)
[18] 0x77e09cdc USER32.CharPrevW+5238 (61180000,8,0,7871a0)
[19] 0x77e2415d USER32.CheckRadioButton+278 (61180000,2768098,0,61187800)
[20] 0x77e18cb4 USER32.DialogBoxIndirectParamAorW+52 (61180000,2768098,50136,61187800)
[21] 0x77e1ecae USER32.DialogBoxIndirectParamW+25 (61180000,2768098,50136,61187800)
@[22] 0x61223342 nnotesws._FontAdjustDialogBox@20+914 (61180000,90ada,50136,0)
@[23] 0x6121fd1e nnotesws.NEMDialogBoxCore+94 (61180000,ada,61188480,0)
@[24] 0x6121fc9a nnotesws._NEMDialogBoxParam@16+26 (61180000,ada,61188480,12db90)
@[25] 0x6120e74b nnotesws._DESKKFMPromptUser@12+475 (12e9e0,0,0,14ae558)
@[26] 0x600d707a nnotes._iBSAFEPromptWithoutSems@20+58 (14ae558,6120e570,12e9e0,0)
@[27] 0x600d729a nnotes._iBSAFECallPromptHandler@20+138 (14ae558,6120e570,12e9e0,0)
@[28] 0x60346a84 nnotes._SubsumeFileInfoIfNeeded@12+740 (0,0,0,12e9a8)
@[29] 0x603466a7 nnotes._iSECIssFreeTrustPolicy+3367 (14ae558,0,0,12e9e0)
@[30] 0x600b801d nnotes._IDFileGet@8+301 (14ae558,0,14ae558,14ae444)
@[31] 0x600616e6 nnotes._GetFileHeader@8+86 (14ae558,0,1,6)
@[32] 0x60345fdb nnotes._iSECIssFreeTrustPolicy+1627 (6,14ae1f0,14ae3bc,14ae558)
@[33] 0x60023b44 nnotes._SECKFMAccess@16+228 (6,0,12ecb8,12edb8)
@[34] 0x600145a6 nnotes._SECKFMUserInfo@12+310 (7,0,12edb8,9eb13)
@[35] 0x6120cf63 nnotesws.PerformIDChallenge+227 (12f6b8,5013a,1786c14,12f018)
@[36] 0x61185abb nnotesws.CDeskSubprogram::SubMessageProc+2171 (1786c14,54f,0,0)
@[37] 0x61184a07 nnotesws._MainWndProc@16+6967 (5013a,54f,0,0)
[38] 0x77e1a3d0 USER32.SetWindowPlacement+78 (61182ed0,5013a,54f,0)
[39] 0x77df4605 USER32.TranslateMessageEx+1541 (12f7c0,0,61222003,12f7c0)
[40] 0x77dfa7ba USER32.DispatchMessageW+11 (401000,12f2c4,1340bc,0)
@[41] 0x0040156d NLNOTES._WinMain@16+1389 (400000,0,1340bc,1)
@[42] 0x00401dfa NLNOTES._WinMainCRTStartup+308 (12f2c4,94010505,7ffdf000,3)
[43] 0x77e8893d KERNEL32.ProcessIdToSessionId+381 (401cc6,0,c8,100)


############################################################
### PASS 2 : FATAL THREAD with STACK FRAMES 1/4 [ NLNOTES:05a0: 1292]
### FP=0012d180, PC=60001a56, SP=0012d158, stksize=40
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################

[maplescloud]

NSD是一个故障诊断的程序，你列出来的是发生故障的时候内存里面的程序模块的清单，据说只有IBM的人自己才看得懂，呵呵。我碰到这种情况一般就重装系统了。

[wgljakey]

重装

[wh_cd]

:(

只有重装一条路了吗？

[cnhxjtoa]

升级前没有备份吗

[wh_cd]

自动在线升级的！
我去卸载补丁试试！

[wh_cd]

没办法，只有重装了！