Memory allocation request exceeded 65,000 bytes

real_guang 2006-06-30 03:16:10
我要新建的时候报这个错,什莫原因呀?
HTTP Web Server: Lotus Notes Exception - Memory allocation request exceeded 65,000 bytes
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coolspringlsq 2006-06-30
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呵呵,厉害啊。
jingao_fy 2006-06-30
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这么高级的错误都被你遇到了,,强~~!
Contents Module Overview 1 Lesson 1: Memory 3 Lesson 2: I/O 73 Lesson 3: CPU 111 Module 3: Troubleshooting Server Performance Module Overview Troubleshooting server performance-based support calls requires product knowledge, good communication skills, and a proven troubleshooting methodology. In this module we will discuss Microsoft® SQL Server™ interaction with the operating system and methodology of troubleshooting server-based problems. At the end of this module, you will be able to:  Define the common terms associated the memory, I/O, and CPU subsystems.  Describe how SQL Server leverages the Microsoft Windows® operating system facilities including memory, I/O, and threading.  Define common SQL Server memory, I/O, and processor terms.  Generate a hypothesis based on performance counters captured by System Monitor.  For each hypothesis generated, identify at least two other non-System Monitor pieces of information that would help to confirm or reject your hypothesis.  Identify at least five counters for each subsystem that are key to understanding the performance of that subsystem.  Identify three common myths associated with the memory, I/O, or CPU subsystems. Lesson 1: Memory What You Will Learn After completing this lesson, you will be able to:  Define common terms used when describing memory.  Give examples of each memory concept and how it applies to SQL Server.  Describe how SQL Server user and manages its memory.  List the primary configuration options that affect memory.  Describe how configuration options affect memory usage.  Describe the effect on the I/O subsystem when memory runs low.  List at least two memory myths and why they are not true. Recommended Reading  SQL Server 7.0 Performance Tuning Technical Reference, Microsoft Press  Windows 2000 Resource Kit companion CD-ROM documentation. Chapter 15: Overview of Performance Monitoring  Inside Microsoft Windows 2000, Third Edition, David A. Solomon and Mark E. Russinovich  Windows 2000 Server Operations Guide, Storage, File Systems, and Printing; Chapters: Evaluating Memory and Cache Usage  Advanced Windows, 4th Edition, Jeffrey Richter, Microsoft Press Related Web Sites  http://ntperformance/ Memory Definitions Memory Definitions Before we look at how SQL Server uses and manages its memory, we need to ensure a full understanding of the more common memory related terms. The following definitions will help you understand how SQL Server interacts with the operating system when allocating and using memory. Virtual Address Space A set of memory addresses that are mapped to physical memory addresses by the system. In a 32-bit operation system, there is normally a linear array of 2^32 addresses representing 4,294,967,269 byte addresses. Physical Memory A series of physical locations, with unique addresses, that can be used to store instructions or data. AWE – Address Windowing Extensions A 32-bit process is normally limited to addressing 2 gigabytes (GB) of memory, or 3 GB if the system was booted using the /3G boot switch even if there is more physical memory available. By leveraging the Address Windowing Extensions API, an application can create a fixed-size window into the additional physical memory. This allows a process to access any portion of the physical memory by mapping it into the applications window. When used in combination with Intel’s Physical Addressing Extensions (PAE) on Windows 2000, an AWE enabled application can support up to 64 GB of memory Reserved Memory Pages in a processes address space are free, reserved or committed. Reserving memory address space is a way to reserve a range of virtual addresses for later use. If you attempt to access a reserved address that has not yet been committed (backed by memory or disk) you will cause an access violation. Committed Memory Committed pages are those pages that when accessed in the end translate to pages in memory. Those pages may however have to be faulted in from a page file or memory mapped file. Backing Store Backing store is the physical representation of a memory address. Page Fault (Soft/Hard) A reference to an invalid page (a page that is not in your working set) is referred to as a page fault. Assuming the page reference does not result in an access violation, a page fault can be either hard or soft. A hard page fault results in a read from disk, either a page file or memory-mapped file. A soft page fault is resolved from one of the modified, standby, free or zero page transition lists. Paging is represented by a number of counters including page faults/sec, page input/sec and page output/sec. Page faults/sec include soft and hard page faults where as the page input/output counters represent hard page faults. Unfortunately, all of these counters include file system cache activity. For more information, see also…Inside Windows 2000,Third Edition, pp. 443-451. Private Bytes Private non-shared committed address space Working Set The subset of processes virtual pages that is resident in physical memory. For more information, see also… Inside Windows 2000,Third Edition, p. 455. System Working Set Like a process, the system has a working set. Five different types of pages represent the system’s working set: system cache; paged pool; pageable code and data in the kernel; page-able code and data in device drivers; and system mapped views. The system working set is represented by the counter Memory: cache bytes. System working set paging activity can be viewed by monitoring the Memory: Cache Faults/sec counter. For more information, see also… Inside Windows 2000,Third Edition, p. 463. System Cache The Windows 2000 cache manager provides data caching for both local and network file system drivers. By caching virtual blocks, the cache manager can reduce disk I/O and provide intelligent read ahead. Represented by Memory:Cache Resident bytes. For more information, see also… Inside Windows 2000,Third Edition, pp. 654-659. Non Paged Pool Range of addresses guaranteed to be resident in physical memory. As such, non-paged pool can be accessed at any time without incurring a page fault. Because device drivers operate at DPC/dispatch level (covered in lesson 2), and page faults are not allowed at this level or above, most device drivers use non-paged pool to assure that they do not incur a page fault. Represented by Memory: Pool Nonpaged Bytes, typically between 3-30 megabytes (MB) in size. Note The pool is, in effect, a common area of memory shared by all processes. One of the most common uses of non-paged pool is the storage of object handles. For more information regarding “maximums,” see also… Inside Windows 2000,Third Edition, pp. 403-404 Paged Pool Range of address that can be paged in and out of physical memory. Typically used by drivers who need memory but do not need to access that memory from DPC/dispatch of above interrupt level. Represented by Memory: Pool Paged Bytes and Memory:Pool Paged Resident Bytes. Typically between 10-30MB + size of Registry. For more information regarding “limits,” see also… Inside Windows 2000,Third Edition, pp. 403-404. Stack Each thread has two stacks, one for kernel mode and one for user mode. A stack is an area of memory in which program procedure or function call addresses and parameters are temporarily stored. In Process To run in the same address space. In-process servers are loaded in the client’s address space because they are implemented as DLLs. The main advantage of running in-process is that the system usually does not need to perform a context switch. The disadvantage to running in-process is that DLL has access to the process address space and can potentially cause problems. Out of Process To run outside the calling processes address space. OLEDB providers can run in-process or out of process. When running out of process, they run under the context of DLLHOST.EXE. Memory Leak To reserve or commit memory and unintentionally not release it when it is no longer being used. A process can leak resources such as process memory, pool memory, user and GDI objects, handles, threads, and so on. Memory Concepts (X86 Address Space) Per Process Address Space Every process has its own private virtual address space. For 32-bit processes, that address space is 4 GB, based on a 32-bit pointer. Each process’s virtual address space is split into user and system partitions based on the underlying operating system. The diagram included at the top represents the address partitioning for the 32-bit version of Windows 2000. Typically, the process address space is evenly divided into two 2-GB regions. Each process has access to 2 GB of the 4 GB address space. The upper 2 GB of address space is reserved for the system. The user address space is where application code, global variables, per-thread stacks, and DLL code would reside. The system address space is where the kernel, executive, HAL, boot drivers, page tables, pool, and system cache reside. For specific information regarding address space layout, refer to Inside Microsoft Windows 2000 Third Edition pages 417-428 by Microsoft Press. Access Modes Each virtual memory address is tagged as to what access mode the processor must be running in. System space can only be accessed while in kernel mode, while user space is accessible in user mode. This protects system space from being tampered with by user mode code. Shared System Space Although every process has its own private memory space, kernel mode code and drivers share system space. Windows 2000 does not provide any protection to private memory being use by components running in kernel mode. As such, it is very important to ensure components running in kernel mode are thoroughly tested. 3-GB Address Space 3-GB Address Space Although 2 GB of address space may seem like a large amount of memory, application such as SQL Server could leverage more memory if it were available. The boot.ini option /3GB was created for those cases where systems actually support greater than 2 GB of physical memory and an application can make use of it This capability allows memory intensive applications running on Windows 2000 Advanced Server to use up to 50 percent more virtual memory on Intel-based computers. Application memory tuning provides more of the computer's virtual memory to applications by providing less virtual memory to the operating system. Although a system having less than 2 GB of physical memory can be booted using the /3G switch, in most cases this is ill-advised. If you restart with the 3 GB switch, also known as 4-Gig Tuning, the amount of non-paged pool is reduced to 128 MB from 256 MB. For a process to access 3 GB of address space, the executable image must have been linked with the /LARGEADDRESSAWARE flag or modified using Imagecfg.exe. It should be pointed out that SQL Server was linked using the /LAREGEADDRESSAWARE flag and can leverage 3 GB when enabled. Note Even though you can boot Windows 2000 Professional or Windows 2000 Server with the /3GB boot option, users processes are still limited to 2 GB of address space even if the IMAGE_FILE_LARGE_ADDRESS_AWARE flag is set in the image. The only thing accomplished by using the /3G option on these system is the reduction in the amount of address space available to the system (ISW2K Pg. 418). Important If you use /3GB in conjunction with AWE/PAE you are limited to 16 GB of memory. For more information, see the following Knowledge Base articles: Q171793 Information on Application Use of 4GT RAM Tuning Q126402 PagedPoolSize and NonPagedPoolSize Values in Windows NT Q247904 How to Configure Paged Pool and System PTE Memory Areas Q274598 W2K Does Not Enable Complete Memory Dumps Between 2 & 4 GB AWE Memory Layout AWE Memory Usually, the operation system is limited to 4 GB of physical memory. However, by leveraging PAE, Windows 2000 Advanced Server can support up to 8 GB of memory, and Data Center 64 GB of memory. However, as stated previously, each 32-bit process normally has access to only 2 GB of address space, or 3 GB if the system was booted with the /3-GB option. To allow processes to allocate more physical memory than can be represented in the 2GB of address space, Microsoft created the Address Windows Extensions (AWE). These extensions allow for the allocation and use of up to the amount of physical memory supported by the operating system. By leveraging the Address Windowing Extensions API, an application can create a fixed-size window into the physical memory. This allows a process to access any portion of the physical memory by mapping regions of physical memory in and out of the applications window. The allocation and use of AWE memory is accomplished by  Creating a window via VirtualAlloc using the MEM_PHYSICAL option  Allocating the physical pages through AllocateUserPhysicalPages  Mapping the RAM pages to the window using MapUserPhysicalPages Note SQL Server 7.0 supports a feature called extended memory in Windows NT® 4 Enterprise Edition by using a PSE36 driver. Currently there are no PSE drivers for Windows 2000. The preferred method of accessing extended memory is via the Physical Addressing Extensions using AWE. The AWE mapping feature is much more efficient than the older process of coping buffers from extended memory into the process address space. Unfortunately, SQL Server 7.0 cannot leverage PAE/AWE. Because there are currently no PSE36 drivers for Windows 2000 this means SQL Server 7.0 cannot support more than 3GB of memory on Windows 2000. Refer to KB article Q278466. AWE restrictions  The process must have Lock Pages In Memory user rights to use AWE Important It is important that you use Enterprise Manager or DMO to change the service account. Enterprise Manager and DMO will grant all of the privileges and Registry and file permissions needed for SQL Server. The Service Control Panel does NOT grant all the rights or permissions needed to run SQL Server.  Pages are not shareable or page-able  Page protection is limited to read/write  The same physical page cannot be mapped into two separate AWE regions, even within the same process.  The use of AWE/PAE in conjunction with /3GB will limit the maximum amount of supported memory to between 12-16 GB of memory.  Task manager does not show the correct amount of memory allocated to AWE-enabled applications. You must use Memory Manager: Total Server Memory. It should, however, be noted that this only shows memory in use by the buffer pool.  Machines that have PAE enabled will not dump user mode memory. If an event occurs in User Mode Memory that causes a blue screen and root cause determination is absolutely necessary, the machine must be booted with the /NOPAE switch, and with /MAXMEM set to a number appropriate for transferring dump files.  With AWE enabled, SQL Server will, by default, allocate almost all memory during startup, leaving 256 MB or less free. This memory is locked and cannot be paged out. Consuming all available memory may prevent other applications or SQL Server instances from starting. Note PAE is not required to leverage AWE. However, if you have more than 4GB of physical memory you will not be able to access it unless you enable PAE. Caution It is highly recommended that you use the “max server memory” option in combination with “awe enabled” to ensure some memory headroom exists for other applications or instances of SQL Server, because AWE memory cannot be shared or paged. For more information, see the following Knowledge Base articles: Q268363 Intel Physical Addressing Extensions (PAE) in Windows 2000 Q241046 Cannot Create a dump File on Computers with over 4 GB RAM Q255600 Windows 2000 utilities do not display physical memory above 4GB Q274750 How to configure SQL Server memory more than 2 GB (Idea) Q266251 Memory dump stalls when PAE option is enabled (Idea) Tip The KB will return more hits if you query on PAE rather than AWE. Virtual Address Space Mapping Virtual Address Space Mapping By default Windows 2000 (on an X86 platform) uses a two-level (three-level when PAE is enabled) page table structure to translate virtual addresses to physical addresses. Each 32-bit address has three components, as shown below. When a process accesses a virtual address the system must first locate the Page Directory for the current process via register CR3 (X86). The first 10 bits of the virtual address act as an index into the Page Directory. The Page Directory Entry then points to the Page Frame Number (PFN) of the appropriate Page Table. The next 10 bits of the virtual address act as an index into the Page Table to locate the appropriate page. If the page is valid, the PTE contains the PFN of the actual page in memory. If the page is not valid, the memory management fault handler locates the page and attempts to make it valid. The final 12 bits act as a byte offset into the page. Note This multi-step process is expensive. This is why systems have translation look aside buffers (TLB) to speed up the process. One of the reasons context switching is so expensive is the translation buffers must be dumped. Thus, the first few lookups are very expensive. Refer to ISW2K pages 439-440. Core System Memory Related Counters Core System Memory Related Counters When evaluating memory performance you are looking at a wide variety of counters. The counters listed here are a few of the core counters that give you quick overall view of the state of memory. The two key counters are Available Bytes and Committed Bytes. If Committed Bytes exceeds the amount of physical memory in the system, you can be assured that there is some level of hard page fault activity happening. The goal of a well-tuned system is to have as little hard paging as possible. If Available Bytes is below 5 MB, you should investigate why. If Available Bytes is below 4 MB, the Working Set Manager will start to aggressively trim the working sets of process including the system cache.  Committed Bytes Total memory, including physical and page file currently committed  Commit Limit • Physical memory + page file size • Represents the total amount of memory that can be committed without expanding the page file. (Assuming page file is allowed to grow)  Available Bytes Total physical memory currently available Note Available Bytes is a key indicator of the amount of memory pressure. Windows 2000 will attempt to keep this above approximately 4 MB by aggressively trimming the working sets including system cache. If this value is constantly between 3-4 MB, it is cause for investigation. One counter you might expect would be for total physical memory. Unfortunately, there is no specific counter for total physical memory. There are however many other ways to determine total physical memory. One of the most common is by viewing the Performance tab of Task Manager. Page File Usage The only counters that show current page file space usage are Page File:% Usage and Page File:% Peak Usage. These two counters will give you an indication of the amount of space currently used in the page file. Memory Performance Memory Counters There are a number of counters that you need to investigate when evaluating memory performance. As stated previously, no single counter provides the entire picture. You will need to consider many different counters to begin to understand the true state of memory. Note The counters listed are a subset of the counters you should capture. *Available Bytes In general, it is desirable to see Available Bytes above 5 MB. SQL Servers goal on Intel platforms, running Windows NT, is to assure there is approximately 5+ MB of free memory. After Available Bytes reaches 4 MB, the Working Set Manager will start to aggressively trim the working sets of process and, finally, the system cache. This is not to say that working set trimming does not happen before 4 MB, but it does become more pronounced as the number of available bytes decreases below 4 MB. Page Faults/sec Page Faults/sec represents the total number of hard and soft page faults. This value includes the System Working Set as well. Keep this in mind when evaluating the amount of paging activity in the system. Because this counter includes paging associated with the System Cache, a server acting as a file server may have a much higher value than a dedicated SQL Server may have. The System Working Set is covered in depth on the next slide. Because Page Faults/sec includes soft faults, this counter is not as useful as Pages/sec, which represents hard page faults. Because of the associated I/O, hard page faults tend to be much more expensive. *Pages/sec Pages/sec represent the number of pages written/read from disk because of hard page faults. It is the sum of Memory: Pages Input/sec and Memory: Pages Output/sec. Because it is counted in numbers of pages, it can be compared to other counts of pages, such as Memory: Page Faults/sec, without conversion. On a well-tuned system, this value should be consistently low. In and of itself, a high value for this counter does not necessarily indicate a problem. You will need to isolate the paging activity to determine if it is associated with in-paging, out-paging, memory mapped file activity or system cache. Any one of these activities will contribute to this counter. Note Paging in and of itself is not necessarily a bad thing. Paging is only “bad” when a critical process must wait for it’s pages to be in-paged, or when the amount of read/write paging is causing excessive kernel time or disk I/O, thus interfering with normal user mode processing. Tip (Memory: Pages/sec) / (PhysicalDisk: Disk Bytes/sec * 4096) yields the approximate percentage of paging to total disk I/O. Note, this is only relevant on X86 platforms with a 4 KB page size. Page Reads/sec (Hard Page Fault) Page Reads/sec is the number of times the disk was accessed to resolve hard page faults. It includes reads to satisfy faults in the file system cache (usually requested by applications) and in non-cached memory mapped files. This counter counts numbers of read operations, without regard to the numbers of pages retrieved by each operation. This counter displays the difference between the values observed in the last two samples, divided by the duration of the sample interval. Page Writes/sec (Hard Page Fault) Page Writes/sec is the number of times pages were written to disk to free up space in physical memory. Pages are written to disk only if they are changed while in physical memory, so they are likely to hold data, not code. This counter counts write operations, without regard to the number of pages written in each operation. This counter displays the difference between the values observed in the last two samples, divided by the duration of the sample interval. *Pages Input/sec (Hard Page Fault) Pages Input/sec is the number of pages read from disk to resolve hard page faults. It includes pages retrieved to satisfy faults in the file system cache and in non-cached memory mapped files. This counter counts numbers of pages, and can be compared to other counts of pages, such as Memory:Page Faults/sec, without conversion. This counter displays the difference between the values observed in the last two samples, divided by the duration of the sample interval. This is one of the key counters to monitor for potential performance complaints. Because a process must wait for a read page fault this counter, read page faults have a direct impact on the perceived performance of a process. *Pages Output/sec (Hard Page Fault) Pages Output/sec is the number of pages written to disk to free up space in physical memory. Pages are written back to disk only if they are changed in physical memory, so they are likely to hold data, not code. A high rate of pages output might indicate a memory shortage. Windows NT writes more pages back to disk to free up space when physical memory is in short supply. This counter counts numbers of pages, and can be compared to other counts of pages, without conversion. This counter displays the difference between the values observed in the last two samples, divided by the duration of the sample interval. Like Pages Input/sec, this is one of the key counters to monitor. Processes will generally not notice write page faults unless the disk I/O begins to interfere with normal data operations. Demand Zero Faults/Sec (Soft Page Fault) Demand Zero Faults/sec is the number of page faults that require a zeroed page to satisfy the fault. Zeroed pages, pages emptied of previously stored data and filled with zeros, are a security feature of Windows NT. Windows NT maintains a list of zeroed pages to accelerate this process. This counter counts numbers of faults, without regard to the numbers of pages retrieved to satisfy the fault. This counter displays the difference between the values observed in the last two samples, divided by the duration of the sample interval. Transition Faults/Sec (Soft Page Fault) Transition Faults/sec is the number of page faults resolved by recovering pages that were on the modified page list, on the standby list, or being written to disk at the time of the page fault. The pages were recovered without additional disk activity. Transition faults are counted in numbers of faults, without regard for the number of pages faulted in each operation. This counter displays the difference between the values observed in the last two samples, divided by the duration of the sample interval. System Working Set System Working Set Like processes, the system page-able code and data are managed by a working set. For the purpose of this course, that working set is referred to as the System Working Set. This is done to differentiate the system cache portion of the working set from the entire working set. There are five different types of pages that make up the System Working Set. They are: system cache; paged pool; page-able code and data in ntoskrnl.exe; page-able code, and data in device drivers and system-mapped views. Unfortunately, some of the counters that appear to represent the system cache actually represent the entire system working set. Where noted system cache actually represents the entire system working set. Note The counters listed are a subset of the counters you should capture. *Memory: Cache Bytes (Represents Total System Working Set) Represents the total size of the System Working Set including: system cache; paged pool; pageable code and data in ntoskrnl.exe; pageable code and data in device drivers; and system-mapped views. Cache Bytes is the sum of the following counters: System Cache Resident Bytes, System Driver Resident Bytes, System Code Resident Bytes, and Pool Paged Resident Bytes. Memory: System Cache Resident Bytes (System Cache) System Cache Resident Bytes is the number of bytes from the file system cache that are resident in physical memory. Windows 2000 Cache Manager works with the memory manager to provide virtual block stream and file data caching. For more information, see also…Inside Windows 2000,Third Edition, pp. 645-650 and p. 656. Memory: Pool Paged Resident Bytes Represents the physical memory consumed by Paged Pool. This counter should NOT be monitored by itself. You must also monitor Memory: Paged Pool. A leak in the pool may not show up in Pool paged Resident Bytes. Memory: System Driver Resident Bytes Represents the physical memory consumed by driver code and data. System Driver Resident Bytes and System Driver Total Bytes do not include code that must remain in physical memory and cannot be written to disk. Memory: System Code Resident Bytes Represents the physical memory consumed by page-able system code. System Code Resident Bytes and System Code Total Bytes do not include code that must remain in physical memory and cannot be written to disk. Working Set Performance Counter You can measure the number of page faults in the System Working Set by monitoring the Memory: Cache Faults/sec counter. Contrary to the “Explain” shown in System Monitor, this counter measures the total amount of page faults/sec in the System Working Set, not only the System Cache. You cannot measure the performance of the System Cache using this counter alone. For more information, see also…Inside Windows 2000,Third Edition, p. 656. Note You will find that in general the working set manager will usually trim the working sets of normal processes prior to trimming the system working set. System Cache System Cache The Windows 2000 cache manager provides a write-back cache with lazy writing and intelligent read-ahead. Files are not written to disk immediately but differed until the cache manager calls the memory manager to flush the cache. This helps to reduce the total number of I/Os. Once per second, the lazy writer thread queues one-eighth of the dirty pages in the system cache to be written to disk. If this is not sufficient to meet the needs, the lazy writer will calculate a larger value. If the dirty page threshold is exceeded prior to lazy writer waking, the cache manager will wake the lazy writer. Important It should be pointed out that mapped files or files opened with FILE_FLAG_NO_BUFFERING, do not participate in the System Cache. For more information regarding mapped views, see also…Inside Windows 2000,Third Edition, p. 669. For those applications that would like to leverage system cache but cannot tolerate write delays, the cache manager supports write through operations via the FILE_FLAG_WRITE_THROUGH. On the other hand, an application can disable lazy writing by using the FILE_ATTRIBUTE_TEMPORARY. If this flag is enabled, the lazy writer will not write the pages to disk unless there is a shortage of memory or the file is closed. Important Microsoft SQL Server uses both FILE_FLAG_NO_BUFFERING and FILE_FLAG_WRITE_THROUGH Tip The file system cache is not represented by a static amount of memory. The system cache can and will grow. It is not unusual to see the system cache consume a large amount of memory. Like other working sets, it is trimmed under pressure but is generally the last thing to be trimmed. System Cache Performance Counters The counters listed are a subset of the counters you should capture. Cache: Data Flushes/sec Data Flushes/sec is the rate at which the file system cache has flushed its contents to disk as the result of a request to flush or to satisfy a write-through file write request. More than one page can be transferred on each flush operation. Cache: Data Flush Pages/sec Data Flush Pages/sec is the number of pages the file system cache has flushed to disk as a result of a request to flush or to satisfy a write-through file write request. Cache: Lazy Write Flushes/sec Represents the rate of lazy writes to flush the system cache per second. More than one page can be transferred per second. Cache: Lazy Write Pages/sec Lazy Write Pages/sec is the rate at which the Lazy Writer thread has written to disk. Note When looking at Memory:Cache Faults/sec, you can remove cache write activity by subtracting (Cache: Data Flush Pages/sec + Cache: Lazy Write Pages/sec). This will give you a better idea of how much other page faulting activity is associated with the other components of the System Working Set. However, you should note that there is no easy way to remove the page faults associated with file cache read activity. For more information, see the following Knowledge Base articles: Q145952 (NT4) Event ID 26 Appears If Large File Transfer Fails Q163401 (NT4) How to Disable Network Redirector File Caching Q181073 (SQL 6.5) DUMP May Cause Access Violation on Win2000 System Pool System Pool As documented earlier, there are two types of shared pool memory: non-paged pool and paged pool. Like private memory, pool memory is susceptible to a leak. Nonpaged Pool Miscellaneous kernel code and structures, and drivers that need working memory while at or above DPC/dispatch level use non-paged pool. The primary counter for non-paged pool is Memory: Pool Nonpaged Bytes. This counter will usually between 3 and 30 MB. Paged Pool Drivers that do not need to access memory above DPC/Dispatch level are one of the primary users of paged pool, however any process can use paged pool by leveraging the ExAllocatePool calls. Paged pool also contains the Registry and file and printing structures. The primary counters for monitoring paged pool is Memory: Pool Paged Bytes. This counter will usually be between 10-30MB plus the size of the Registry. To determine how much of paged pool is currently resident in physical memory, monitor Memory: Pool Paged Resident Bytes. Note The paged and non-paged pools are two of the components of the System Working Set. If a suspected leak is clearly visible in the overview and not associated with a process, then it is most likely a pool leak. If the leak is not associated with SQL Server handles, OLDEB providers, XPROCS or SP_OA calls then most likely this call should be pushed to the Windows NT group. For more information, see the following Knowledge Base articles: Q265028 (MS) Pool Tags Q258793 (MS) How to Find Memory Leaks by Using Pool Bitmap Analysis Q115280 (MS) Finding Windows NT Kernel Mode Memory Leaks Q177415 (MS) How to Use Poolmon to Troubleshoot Kernel Mode Memory Leaks Q126402 PagedPoolSize and NonPagedPoolSize Values in Windows NT Q247904 How to Configure Paged Pool and System PTE Memory Areas Tip To isolate pool leaks you will need to isolate all drivers and third-party processes. This should be done by disabling each service or driver one at a time and monitoring the effect. You can also monitor paged and non-paged pool through poolmon. If pool tagging has been enabled via GFLAGS, you may be able to associate the leak to a particular tag. If you suspect a particular tag, you should involve the platform support group. Process Memory Counters Process _Total Limitations Although the rollup of _Total for Process: Private Bytes, Virtual Bytes, Handles and Threads, represent the key resources being used across all processes, they can be misleading when evaluating a memory leak. This is because a leak in one process may be masked by a decrease in another process. Note The counters listed are a subset of the counters you should capture. Tip When analyzing memory leaks, it is often easier to a build either a separate chart or report showing only one or two key counters for all process. The primary counter used for leak analysis is private bytes, but processes can leak handles and threads just as easily. After a suspect process is located, build a separate chart that includes all the counters for that process. Individual Process Counters When analyzing individual process for memory leaks you should include the counters listed.  Process: % Processor Time  Process: Working Set (includes shared pages)  Process: Virtual Bytes  Process: Private Bytes  Process: Page Faults/sec  Process: Handle Count  Process: Thread Count  Process: Pool Paged Bytes  Process: Pool Nonpaged Bytes Tip WINLOGON, SVCHOST, services, or SPOOLSV are referred to as HELPER processes. They provide core functionality for many operations and as such are often extended by the addition of third-party DLLs. Tlist –s may help identify what services are running under a particular helper. Helper Processes Helper Processes Winlogon, Services, and Spoolsv and Svchost are examples of what are referred to as HELPER processes. They provide core functionality for many operations and, as such, are often extended by the addition of third-party DLLs. Running every service in its own process can waste system resources. Consequently, some services run in their own processes while others share a process with other services. One problem with sharing a process is that a bug in one service may cause the entire process to fail. The resource kit tool, Tlist when used with the –s qualifier can help you identify what services are running in what processes. WINLOGON Used to support GINAs. SPOOLSV SPOOLSV is responsible for printing. You will need to investigate all added printing functionality. Services Service is responsible for system services. Svchost.exe Svchost.exe is a generic host process name for services that are run from dynamic-link libraries (DLLs). There can be multiple instances of Svchost.exe running at the same time. Each Svchost.exe session can contain a grouping of services, so that separate services can be run depending on how and where Svchost.exe is started. This allows for better control and debugging. The Effect of Memory on Other Components Memory Drives Overall Performance Processor, cache, bus speeds, I/O, all of these resources play a roll in overall perceived performance. Without minimizing the impact of these components, it is important to point out that a shortage of memory can often have a larger perceived impact on performance than a shortage of some other resource. On the other hand, an abundance of memory can often be leveraged to mask bottlenecks. For instance, in certain environments, file system cache can significantly reduce the amount of disk I/O, potentially masking a slow I/O subsystem. Effect on I/O I/O can be driven by a number of memory considerations. Page read/faults will cause a read I/O when a page is not in memory. If the modified page list becomes too long the Modified Page Writer and Mapped Page Writer will need to start flushing pages causing disk writes. However, the one event that can have the greatest impact is running low on available memory. In this case, all of the above events will become more pronounced and have a larger impact on disk activity. Effect on CPU The most effective use of a processor from a process perspective is to spend as much time possible executing user mode code. Kernel mode represents processor time associated with doing work, directly or indirectly, on behalf of a thread. This includes items such as synchronization, scheduling, I/O, memory management, and so on. Although this work is essential, it takes processor cycles and the cost, in cycles, to transition between user and kernel mode is expensive. Because all memory management and I/O functions must be done in kernel mode, it follows that the fewer the memory resources the more cycles are going to be spent managing those resources. A direct result of low memory is that the Working Set Manager, Modified Page Writer and Mapped Page Writer will have to use more cycles attempting to free memory. Analyzing Memory Look for Trends and Trend Relationships Troubleshooting performance is about analyzing trends and trend relationships. Establishing that some event happened is not enough. You must establish the effect of the event. For example, you note that paging activity is high at the same time that SQL Server becomes slow. These two individual facts may or may not be related. If the paging is not associated with SQL Servers working set, or the disks SQL is using there may be little or no cause/affect relationship. Look at Physical Memory First The first item to look at is physical memory. You need to know how much physical and page file space the system has to work with. You should then evaluate how much available memory there is. Just because the system has free memory does not mean that there is not any memory pressure. Available Bytes in combination with Pages Input/sec and Pages Output/sec can be a good indicator as to the amount of pressure. The goal in a perfect world is to have as little hard paging activity as possible with available memory greater than 5 MB. This is not to say that paging is bad. On the contrary, paging is a very effective way to manage a limited resource. Again, we are looking for trends that we can use to establish relationships. After evaluating physical memory, you should be able to answer the following questions:  How much physical memory do I have?  What is the commit limit?  Of that physical memory, how much has the operating system committed?  Is the operating system over committing physical memory?  What was the peak commit charge?  How much available physical memory is there?  What is the trend associated with committed and available? Review System Cache and Pool Contribution After you understand the individual process memory usage, you need to evaluate the System Cache and Pool usage. These can and often represent a significant portion of physical memory. Be aware that System Cache can grow significantly on a file server. This is usually normal. One thing to consider is that the file system cache tends to be the last thing trimmed when memory becomes low. If you see abrupt decreases in System Cache Resident Bytes when Available Bytes is below 5 MB you can be assured that the system is experiencing excessive memory pressure. Paged and non-paged pool size is also important to consider. An ever-increasing pool should be an indicator for further research. Non-paged pool growth is usually a driver issue, while paged pool could be driver-related or process-related. If paged pool is steadily growing, you should investigate each process to see if there is a specific process relationship. If not you will have to use tools such as poolmon to investigate further. Review Process Memory Usage After you understand the physical memory limitations and cache and pool contribution you need to determine what components or processes are creating the pressure on memory, if any. Be careful if you opt to chart the _Total Private Byte’s rollup for all processes. This value can be misleading in that it includes shared pages and can therefore exceed the actual amount of memory being used by the processes. The _Total rollup can also mask processes that are leaking memory because other processes may be freeing memory thus creating a balance between leaked and freed memory. Identify processes that expand their working set over time for further analysis. Also, review handles and threads because both use resources and potentially can be mismanaged. After evaluating the process resource usage, you should be able to answer the following:  Are any of the processes increasing their private bytes over time?  Are any processes growing their working set over time?  Are any processes increasing the number of threads or handles over time?  Are any processes increasing their use of pool over time?  Is there a direct relationship between the above named resources and total committed memory or available memory?  If there is a relationship, is this normal behavior for the process in question? For example, SQL does not commit ‘min memory’ on startup; these pages are faulted in into the working set as needed. This is not necessarily an indication of a memory leak.  If there is clearly a leak in the overview and is not identifiable in the process counters it is most likely in the pool.  If the leak in pool is not associated with SQL Server handles, then more often than not, it is not a SQL Server issue. There is however the possibility that the leak could be associated with third party XPROCS, SP_OA* calls or OLDB providers. Review Paging Activity and Its Impact on CPU and I/O As stated earlier, paging is not in and of itself a bad thing. When starting a process the system faults in the pages of an executable, as they are needed. This is preferable to loading the entire image at startup. The same can be said for memory mapped files and file system cache. All of these features leverage the ability of the system to fault in pages as needed The greatest impact of paging on a process is when the process must wait for an in-page fault or when page file activity represents a significant portion of the disk activity on the disk the application is actively using. After evaluating page fault activity, you should be able to answer the following questions:  What is the relationship between PageFaults/sec and Page Input/sec + Page Output/Sec?  What is the relationship if any between hard page faults and available memory?  Does paging activity represent a significant portion of processor or I/O resource usage? Don’t Prematurely Jump to Any Conclusions Analyzing memory pressure takes time and patience. An individual counter in and of it self means little. It is only when you start to explore relationships between cause and effect that you can begin to understand the impact of a particular counter. The key thoughts to remember are:  With the exception of a swap (when the entire process’s working set has been swapped out/in), hard page faults to resolve reads, are the most expensive in terms its effect on a processes perceived performance.  In general, page writes associated with page faults do not directly affect a process’s perceived performance, unless that process is waiting on a free page to be made available. Page file activity can become a problem if that activity competes for a significant percentage of the disk throughput in a heavy I/O orientated environment. That assumes of course that the page file resides on the same disk the application is using. Lab 3.1 System Memory Lab 3.1 Analyzing System Memory Using System Monitor Exercise 1 – Troubleshooting the Cardinal1.log File Students will evaluate an existing System Monitor log and determine if there is a problem and what the problem is. Students should be able to isolate the issue as a memory problem, locate the offending process, and determine whether or not this is a pool issue. Exercise 2 – Leakyapp Behavior Students will start leaky app and monitor memory, page file and cache counters to better understand the dynamics of these counters. Exercise 3 – Process Swap Due To Minimizing of the Cmd Window Students will start SQL from command line while viewing SQL process performance counters. Students will then minimize the window and note the effect on the working set. Overview What You Will Learn After completing this lab, you will be able to:  Use some of the basic functions within System Monitor.  Troubleshoot one or more common performance scenarios. Before You Begin Prerequisites To complete this lab, you need the following:  Windows 2000  SQL Server 2000  Lab Files Provided  LeakyApp.exe (Resource Kit) Estimated time to complete this lab: 45 minutes Exercise 1 Troubleshooting the Cardinal1.log File In this exercise, you will analyze a log file from an actual system that was having performance problems. Like an actual support engineer, you will not have much information from which to draw conclusions. The customer has sent you this log file and it is up to you to find the cause of the problem. However, unlike the real world, you have an instructor available to give you hints should you become stuck. Goal Review the Cardinal1.log file (this file is from Windows NT 4.0 Performance Monitor, which Windows 2000 can read). Chart the log file and begin to investigate the counters to determine what is causing the performance problems. Your goal should be to isolate the problem to a major area such as pool, virtual address space etc, and begin to isolate the problem to a specific process or thread. This lab requires access to the log file Cardinal1.log located in C:\LABS\M3\LAB1\EX1  To analyze the log file 1. Using the Performance MMC, select the System Monitor snap-in, and click the View Log File Data button (icon looks like a disk). 2. Under Files of type, choose PERFMON Log Files (*.log) 3. Navigate to the folder containing Cardinal1.log file and open it. 4. Begin examining counters to find what might be causing the performance problems. When examining some of these counters, you may notice that some of them go off the top of the chart. It may be necessary to adjust the scale on these. This can be done by right-clicking the rightmost pane and selecting Properties. Select the Data tab. Select the counter that you wish to modify. Under the Scale option, change the scale value, which makes the counter data visible on the chart. You may need to experiment with different scale values before finding the ideal value. Also, it may sometimes be beneficial to adjust the vertical scale for the entire chart. Selecting the Graph tab on the Properties page can do this. In the Vertical scale area, adjust the Maximum and Minimum values to best fit the data on the chart. Lab 3.1, Exercise 1: Results Exercise 2 LeakyApp Behavior In this lab, you will have an opportunity to work with a partner to monitor a live system, which is suffering from a simulated memory leak. Goal During this lab, your goal is to observe the system behavior when memory starts to become a limited resource. Specifically you will want to monitor committed memory, available memory, the system working set including the file system cache and each processes working set. At the end of the lab, you should be able to provide an answer to the listed questions.  To monitor a live system with a memory leak 1. Choose one of the two systems as a victim on which to run the leakyapp.exe program. It is recommended that you boot using the \MAXMEM=128 option so that this lab goes a little faster. You and your partner should decide which server will play the role of the problematic server and which server is to be used for monitoring purposes. 2. On the problematic server, start the leakyapp program. 3. On the monitoring system, create a counter that logs all necessary counters need to troubleshoot a memory problem. This should include physicaldisk counters if you think paging is a problem. Because it is likely that you will only need to capture less than five minutes of activity, the suggested interval for capturing is five seconds. 4. After the counters have been started, start the leaky application program 5. Click Start Leaking. The button will now change to Stop Leaking, which indicates that the system is now leaking memory. 6. After leakyapp shows the page file is 50 percent full, click Stop leaking. Note that the process has not given back its memory, yet. After approximately one minute, exit. Lab 3.1, Exercise 2: Questions After analyzing the counter logs you should be able to answer the following: 1. Under which system memory counter does the leak show up clearly? Memory:Committed Bytes 2. What process counter looked very similar to the overall system counter that showed the leak? Private Bytes 3. Is the leak in Paged Pool, Non-paged pool, or elsewhere? Elsewhere 4. At what point did Windows 2000 start to aggressively trim the working sets of all user processes? <5 MB Free 5. Was the System Working Set trimmed before or after the working sets of other processes? After 6. What counter showed this? Memory:Cache Bytes 7. At what point was the File System Cache trimmed? After the first pass through all other working sets 8. What was the effect on all the processes working set when the application quit leaking? None 9. What was the effect on all the working sets when the application exited? Nothing, initially; but all grew fairly quickly based on use 10. When the server was running low on memory, which was Windows spending more time doing, paging to disk or in-paging? Paging to disk, initially; however, as other applications began to run, in-paging increased Exercise 3 Minimizing a Command Window In this exercise, you will have an opportunity to observe the behavior of Windows 2000 when a command window is minimized. Goal During this lab, your goal is to observe the behavior of Windows 2000 when a command window becomes minimized. Specifically, you will want to monitor private bytes, virtual bytes, and working set of SQL Server when the command window is minimized. At the end of the lab, you should be able to provide an answer to the listed questions.  To monitor a command window’s working set as the window is minimized 1. Using System Monitor, create a counter list that logs all necessary counters needed to troubleshoot a memory problem. Because it is likely that you will only need to capture less than five minutes of activity, the suggested capturing interval is five seconds. 2. After the counters have been started, start a Command Prompt window on the target system. 3. In the command window, start SQL Server from the command line. Example: SQL Servr.exe –c –sINSTANCE1 4. After SQL Server has successfully started, Minimize the Command Prompt window. 5. Wait approximately two minutes, and then Restore the window. 6. Wait approximately two minutes, and then stop the counter log. Lab 3.1, Exercise 3: Questions After analyzing the counter logs you should be able to answer the following questions: 1. What was the effect on SQL Servers private bytes, virtual bytes, and working set when the window was minimized? Private Bytes and Virtual Bytes remained the same, while Working Set went to 0 2. What was the effect on SQL Servers private bytes, virtual bytes, and working set when the window was restored? None; the Working Set did not grow until SQL accessed the pages and faulted them back in on an as-needed basis SQL Server Memory Overview SQL Server Memory Overview Now that you have a better understanding of how Windows 2000 manages memory resources, you can take a closer look at how SQL Server 2000 manages its memory. During the course of the lecture and labs you will have the opportunity to monitor SQL Servers use of memory under varying conditions using both System Monitor counters and SQL Server tools. SQL Server Memory Management Goals Because SQL Server has in-depth knowledge about the relationships between data and the pages they reside on, it is in a better position to judge when and what pages should be brought into memory, how many pages should be brought in at a time, and how long they should be resident. SQL Servers primary goals for management of its memory are the following:  Be able to dynamically adjust for varying amounts of available memory.  Be able to respond to outside memory pressure from other applications.  Be able to adjust memory dynamically for internal components. Items Covered  SQL Server Memory Definitions  SQL Server Memory Layout  SQL Server Memory Counters  Memory Configurations Options  Buffer Pool Performance and Counters  Set Aside Memory and Counters  General Troubleshooting Process  Memory Myths and Tips SQL Server Memory Definitions SQL Server Memory Definitions Pool A group of resources, objects, or logical components that can service a resource allocation request Cache The management of a pool or resource, the primary goal of which is to increase performance. Bpool The Bpool (Buffer Pool) is a single static class instance. The Bpool is made up of 8-KB buffers and can be used to handle data pages or external memory requests. There are three basic types or categories of committed memory in the Bpool.  Hashed Data Pages  Committed Buffers on the Free List  Buffers known by their owners (Refer to definition of Stolen) Consumer A consumer is a subsystem that uses the Bpool. A consumer can also be a provider to other consumers. There are five consumers and two advanced consumers who are responsible for the different categories of memory. The following list represents the consumers and a partial list of their categories  Connection – Responsible for PSS and ODS memory allocations  General – Resource structures, parse headers, lock manager objects  Utilities – Recovery, Log Manager  Optimizer – Query Optimization  Query Plan – Query Plan Storage Advanced Consumer Along with the five consumers, there are two advanced consumers. They are  Ccache – Procedure cache. Accepts plans from the Optimizer and Query Plan consumers. Is responsible for managing that memory and determines when to release the memory back to the Bpool.  Log Cache – Managed by the LogMgr, which uses the Utility consumer to coordinate memory requests with the Bpool. Reservation Requesting the future use of a resource. A reservation is a reasonable guarantee that the resource will be available in the future. Committed Producing the physical resource Allocation The act of providing the resource to a consumer Stolen The act of getting a buffer from the Bpool is referred to as stealing a buffer. If the buffer is stolen and hashed for a data page, it is referred to as, and counted as, a Hashed buffer, not a stolen buffer. Stolen buffers on the other hand are buffers used for things such as procedure cache and SRV_PROC structures. Target Target memory is the amount of memory SQL Server would like to maintain as committed memory. Target memory is based on the min and max server configuration values and current available memory as reported by the operating system. Actual target calculation is operating system specific. Memory to Leave (Set Aside) The virtual address space set aside to ensure there is sufficient address space for thread stacks, XPROCS, COM objects etc. Hashed Page A page in pool that represents a database page. SQL Server Memory Layout Virtual Address Space When SQL Server is started the minimum of physical ram or virtual address space supported by the OS is evaluated. There are many possible combinations of OS versions and memory configurations. For example: you could be running Microsoft Windows 2000 Advanced Server with 2 GB or possibly 4 GB of memory. To avoid page file use, the appropriate memory level is evaluated for each configuration. Important Utilities can inject a DLL into the process address space by using HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs When the USER32.dll library is mapped into the process space, so, too, are the DLLs listed in the Registry key. To determine what DLL’s are running in SQL Server address space you can use tlist.exe. You can also use a tool such as Depends from Microsoft or HandelEx from http://ww.sysinternals.com. Memory to Leave As stated earlier there are many possible configurations of physical memory and address space. It is possible for physical memory to be greater than virtual address space. To ensure that some virtual address space is always available for things such as thread stacks and external needs such as XPROCS, SQL Server reserves a small portion of virtual address space prior to determining the size of the buffer pool. This address space is referred to as Memory To Leave. Its size is based on the number of anticipated tread stacks and a default value for external needs referred to as cmbAddressSave. After reserving the buffer pool space, the Memory To Leave reservation is released. Buffer Pool Space During Startup, SQL Server must determine the maximum size of the buffer pool so that the BUF, BUFHASH and COMMIT BITMAP structures that are used to manage the Bpool can be created. It is important to understand that SQL Server does not take ‘max memory’ or existing memory pressure into consideration. The reserved address space of the buffer pool remains static for the life of SQL Server process. However, the committed space varies as necessary to provide dynamic scaling. Remember only the committed memory effects the overall memory usage on the machine. This ensures that the max memory configuration setting can be dynamically changed with minimal changes needed to the Bpool. The reserved space does not need to be adjusted and is maximized for the current machine configuration. Only the committed buffers need to be limited to maintain a specified max server memory (MB) setting. SQL Server Startup Pseudo Code The following pseudo code represents the process SQL Server goes through on startup. Warning This example does not represent a completely accurate portrayal of the steps SQL Server takes when initializing the buffer pool. Several details have been left out or glossed over. The intent of this example is to help you understand the general process, not the specific details.  Determine the size of cmbAddressSave (-g)  Determine Total Physical Memory  Determine Available Physical Memory  Determine Total Virtual Memory  Calculate MemToLeave maxworkterthreads * (stacksize=512 KB) + (cmbAddressSave = 256 MB)  Reserve MemToLeave and set PAGE_NOACCESS  Check for AWE, test to see if it makes sense to use it and log the results • Min(Available Memory, Max Server Memory) > Virtual Memory • Supports Read Scatter • SQL Server not started with -f • AWE Enabled via sp_configure • Enterprise Edition • Lock Pages In Memory user right enabled  Calculate Virtual Address Limit VA Limit = Min(Physical Memory, Virtual Memory – MemtoLeave)  Calculate the number of physical and virtual buffers that can be supported AWE Present Physical Buffers = (RAM / (PAGESIZE + Physical Overhead)) Virtual Buffers = (VA Limit / (PAGESIZE + Virtual Overhead)) AWE Not Present Physical Buffers = Virtual Buffers = VA Limit / (PAGESIZE + Physical Overhead + Virtual Overhead)  Make sure we have the minimum number of buffers Physical Buffers = Max(Physical Buffers, MIN_BUFFERS)  Allocate and commit the buffer management structures  Reserve the address space required to support the Bpool buffers  Release the MemToLeave SQL Server Startup Pseudo Code Example The following is an example based on the pseudo code represented on the previous page. This example is based on a machine with 384 MB of physical memory, not using AWE or /3GB. Note CmbAddressSave was changed between SQL Server 7.0 and SQL Server 2000. For SQL Server 7.0, cmbAddressSave was 128. Warning This example does not represent a completely accurate portrayal of the steps SQL Server takes when initializing the buffer pool. Several details have been left out or glossed over. The intent of this example is to help you understand the general process, not the specific details.  Determine the size of cmbAddressSave (No –g so 256MB)  Determine Total Physical Memory (384)  Determine Available Physical Memory (384)  Determine Total Virtual Memory (2GB)  Calculate MemToLeave maxworkterthreads * (stacksize=512 KB) + (cmbAddressSave = 256 MB) (255 * .5MB + 256MB = 384MB)  Reserve MemToLeave and set PAGE_NOACCESS  Check for AWE, test to see if it makes sense to use it and log the results (AWE Not Enabled)  Calculate Virtual Address Limit VA Limit = Min(Physical Memory, Virtual Memory – MemtoLeave) 384MB = Min(384MB, 2GB – 384MB)  Calculate the number of physical and virtual buffers that can be supported AWE Not Present 48664 (approx) = 384 MB / (8 KB + Overhead)  Make sure we have the minimum number of buffers Physical Buffers = Max(Physical Buffers, MIN_BUFFERS) 48664 = Max(48664,1024)  Allocate and commit the buffer management structures  Reserve the address space required to support the Bpool buffers  Release the MemToLeave Tip Trace Flag 1604 can be used to view memory allocations on startup. The cmbAddressSave can be adjusted using the –g XXX startup parameter. SQL Server Memory Counters SQL Server Memory Counters The two primary tools for monitoring and analyzing SQL Server memory usage are System Monitor and DBCC MEMORYSTATUS. For detailed information on DBCC MEMORYSTATUS refer to Q271624 Interpreting the Output of the DBCC MEMORYSTAUS Command. Important Represents SQL Server 2000 Counters. The counters presented are not the same as the counters for SQL Server 7.0. The SQL Server 7.0 counters are listed in the appendix. Determining Memory Usage for OS and BPOOL Memory Manager: Total Server memory (KB) - Represents all of SQL usage Buffer Manager: Total Pages - Represents total bpool usage To determine how much of Total Server Memory (KB) represents MemToLeave space; subtract Buffer Manager: Total Pages. The result can be verified against DBCC MEMORYSTATUS, specifically Dynamic Memory Manager: OS In Use. It should however be noted that this value only represents requests that went thru the bpool. Memory reserved outside of the bpool by components such as COM objects will not show up here, although they will count against SQL Server private byte count. Buffer Counts: Target (Buffer Manager: Target Pages) The size the buffer pool would like to be. If this value is larger than committed, the buffer pool is growing. Buffer Counts: Committed (Buffer Manager: Total Pages) The total number of buffers committed in the OS. This is the current size of the buffer pool. Buffer Counts: Min Free This is the number of pages that the buffer pool tries to keep on the free list. If the free list falls below this value, the buffer pool will attempt to populate it by discarding old pages from the data or procedure cache. Buffer Distribution: Free (Buffer Manager / Buffer Partition: Free Pages) This value represents the buffers currently not in use. These are available for data or may be requested by other components and mar
PassMark BurnInTest V5.3 Copyright (C) 1999-2008 PassMark Software All Rights Reserved http://www.passmark.com Overview ======== Passmark's BurnInTest is a software tool that allows all the major sub-systems of a computer to be simultaneously tested for reliability and stability. Status ====== This is a shareware program. This means that you need to buy it if you would like to continue using it after the evaluation period. Installation ============ 1) Uninstall any previous version of BurnInTest 2) Double click (or Open) the downloaded ".exe" file 3) Follow the prompts UnInstallation ============== Use the Windows control panel, Add / Remove Programs Requirements ============ - Operating System: Windows 2000, XP, 2003 server, Vista (*) - RAM: 32 Meg - Disk space: 6 Meg of free hard disk space (plus an additional 10Meg to run the Disk test) - DirectX 9.0c or above software for 3D graphics and video tests (plus working DirectX drivers for your video card) - SSE compatible CPU for SSE tests - A printer to run the printer test, set-up as the default printer in Windows. - A CD ROM + 1 Music CD or Data CD to run the CD test. - A CD-RW to run the CD burn test. - A network connection and the TCP/IP networking software installed for the Network Tests Pro version only: - A serial port loop back plug for the serial port test. - A parallel port loop back plug for the parallel port test. - A USB port loop back plug for the USB port test. - A USB 2.0 port loop back plug for the USB 2.0 port test. - PassMark ModemTest V1.3 1010 (or higher) for Plugin Modem testing. - PassMark KeyboardTest V2.2 1011 (or higher) for Plugin Keyboard testing. - PassMark Firewire Plugin V1.0 1000 (or higher) and a 揔anguru FireFlash?drive for Plugin Firewire testing. (*) Windows 2000 does not support the CD-RW burn test. The advanced RAM test is only available under Windows 2000 and Windows XP professional (the other RAM tests are supported under the other OS's). Users must have administrator privileges. Windows 98 and Windows ME ========================= Windows 98 and ME are not supported in BurnInTest version 5.3 and above. Use a version of BurnInTest prior to 5.2 for compatibility with W98 and ME. Windows 95 and Windows NT ========================= Windows 95 and NT are not supported in BurnInTest version 4.0 and above. Use a version of BurnInTest prior to 3.1 for compatibility with W95 and NT. Version History =============== Here is a summary of all changes that have been made in each version of BurnInTest. Release 5.3 build 1035 revision 4 WIN32 release 10 November 2008 - Lenovo China specific build. Lenovo system detection changes. Release 5.3 build 1035 revision 3 WIN32 release 7 November 2008 - Lenovo China specific build. Lenovo system detection changes. Release 5.3 build 1035 revision 2 WIN32 release 6 November 2008 - Lenovo China specific build. Lenovo logo and Lenovo system detection changes. Release 5.3 build 1035 WIN32 release 5 November 2008 - Lenovo China specific build. Changes include: Lenovo logo added, Lenovo system support only, 32-bit BurnInTest restricted to 32-bit Windows and BurnInTest run as administrator. Release 5.3 build 1034 WIN32 release 3 October 2008 - Correction to setting the CD burn test drive in preferences. - Changed the mechanism to check for the required DirectX Direct3D as the previous method did not work on some system (some W2003 servers). - Enhanced the mechanism to report memory hardware errors in the Memory torture test. Release 5.3 build 1033 WIN32 release 1 October 2008 - Changes to correct a BurnInTest crash problem on some systems. When the disk and standard RAM tests are run for many hours, BurnInTest may have disappeared with no error message. Release 5.3 build 1030 WIN32 release 25 September 2008 - Changes to investigate a BurnInTest crash problem on XP SP3. Release 5.3 build 1028 WIN32 release 11 September 2008 - Two 2D Video memory test crash bug workarounds implemented. Crashes in (i) DirectX DirectShow and (ii) ATI atiumdag.dll library. - A hang on startup has been corrected. A 2 minute timeout has been added to the collection of system information. - Video playback, Hard disk and CD/DVD test 'no operations' error reporting changed. - When BurnInTest crashes, it will not generate a "minidump" file. Minidumps will need to be sent to Microsoft as per the normal process. However, a log entry will be added to the normal BurnInTest log. - Changes to trace logging to reduce activity when trace logging is not turned on. - Note: We have seen a report of the Video Playback failing (crash) due to a faulty video codec, ffdshow.ax. If you are using this we suggest you try a different Video file and codec. Release 5.3 build 1027 revision 0003 WIN32 release 19 August 2008 - Changed the 2D test to wait for the Video Playback test in order to allow memory allocation for the Video playback test. - Changed the Memory test to wait for the Video Playback test and 3D test to allow memory allocation for these tests. - Minor changes to the No operation error watchdog timer for the CD and Hard disk tests. - Minor correction to the Butterfly seek test. - Video playback trace logging increased. Release 5.3 build 1027 revision 0002 WIN32 release 19 August 2008 - Video playback trace logging increased. Release 5.3 build 1027 WIN32 release 31 July 2008 - Corrected a bug where BurnInTest would fail to start if Activity trace level 2 logging (debug level logging) was turned on and the Logging Summarize option was also selected. - Minor change to the serial port test where, if "Disable RTS/CTS and DSR/DTR test phase" was selected the DTR and RTS lines would be explicitly disabled to prevent any toggling of these lines. Previously these where enabled, but not explicitly toggled. Release 5.3 build 1026 WIN32 release 17 July 2008 - Updated Level 2 and Level 3 CPU cache information for newer Intel CPU's. - Updated the detection of Hyperthreading and the number of logical CPUs for a new Intel CPU. Release 5.3 build 1025 WIN32 release 11 July 2008 - Corrected a Disk test bug where on rare occasions a verification error is incorrectly displayed. This is during the random seeking phase of the "Random data with random seeking" test mode and only occurs with some specific test settings. Release 5.3 build 1024 WIN32 release 10 July 2008 - Workaround for the rare crash bug in Vista in atklumdisp.dll at address 0x730676ae. - Added trace debug information for BurnInTest startup and the 3D test. Release 5.3 build 1022 WIN32 release 12 June 2008 - Corrected a bug where the 2D video memory test in BurnInTest v5.3.1020 and v5.3.1021 would report a "Not enough video memory available for test" error if the test was run a couple of times (without closing BurnInTest). Release 5.3 build 1021 WIN32 release 5 June 2008 - 32-bit BurnInTest PRO 5.3.1020 would not start on Windows 2000. This has been corrected. Release 5.3 build 1020 WIN32 release 29 May 2008 - BurnInTest could have crashed on accessing bad video memory hardware in the 2D test. This problem is now just reported as an error (and BurnInTest) continues. - When BurnInTest crashes, it should now generate a "minidump" file to help debug which system component caused the failure (32-bit Pro version only). - Other minor changes. Release 5.3 build 1019 WIN32 release 16 May 2008 - Corrected rare crash bugs in the 2D and Video tests. - Added a hot Key, F4, to set the auto run flag and run the tests (i.e. set "-r" and then run the tests). - Other minor changes. Release 5.3 build 1018 WIN32 release 16 April 2008 - Added an operation watchdog timer for all tests. In rare cases, a single test can stop in the operating system - i.e. there is a problem in the operating system/ device driver that prevents control being returned to the BurnInTest for that test. This was added for specialized serial port hardware that could lockup after several hours of testing. Release 5.3 build 1017 WIN32 release 3 April 2008 - Corrected the Advanced Network test to run on non-English Operating Systems. Release 5.3 build 1016 WIN32 release 17 March 2008 - Added additional USB 2.0 Loopback plug test initialization to ensure plugs are in a 'clean' state when starting the USB tests. This was added due to reported USB data verification errors after scripted USB testing across multiple reboots. Release 5.3 build 1015 WIN32 release 27 February 2008 - Increased error reporting detail for the standard RAM test, when the -v command line option is used. Release 5.3 build 1014 WIN32 release 30 January 2008 - Corrected a problem where the loopback sound test could run out of memory if run for several days. Release 5.3 build 1013 WIN32 release 31 December 2007 - Improved the reporting of COM port errors such that in the rare case a COM port locks up in the Operating System, the error is still reported. - Corrected a bug, where in rare cases, the result summary could be duplicated in a log file. - Updated license management, in an attempt to remove a rare crash on startup. Release 5.3 build 1012.0002 WIN32 release 31 October 2007 - New build of Rebooter (64-bit Windows correction). - Clarifications in the help file. Release 5.3 build 1012 WIN32 release 17 October 2007 - Changed the Standard Network Test, "Test all available NICs" such that the number of Network Addresses specified in Preferences->Network will be the number of NICs tested. This will error faulty NICs that are not detected by the BurnInTest auto NIC detection mechanism. - Minor change to the 2D memory test when run with the 3D test (multiple large windows) and the RAM test. Aimed at correcting sympton: Access Violation 0x00404CF9. - Corrections to the mapping of paths with ".\". Release 5.3 build 1011 rev 2 WIN32 release 17 September 2007 - Modified the Multi-Process torture test to better describe a new error message introduced in V5.3.1010. Release 5.3 build 1011 - Public release WIN32 release 11 September 2007 - Corrected a bug where "Limited Evaluation Version" could be displayed even after BUrnInTest is licensed (problem introduced in 32-bit BITPRO V5.3.1010). - Changed the Sound test to allow any of the tests (Wave, Midi or MP3) to be excluded from testing by blanking the filename. - The Command line parameter "-j" (cycle disk test patterns after each test file) could fail during the Random data test due to the mechanism used in BurnInTest. The Random data test is now excluded from the test when (and only when) the "-j" command line parameter is specified. - In rare circumstances, the 2D test number of operations could potentially overflow and become negative. This has been corrected. - In rare circumstances, BurnInTest could hang if there was a system problem in rebooting the system (ie. it failed to shutdown) using PassMark Rebooter. This has been corrected. Release 5.3 build 1010 - Public release WIN32 release 28 August 2007 WIN64 release 28 August 2007 - As BurnInTest exercises system components, it is possible for faulty hardware or device drivers to cause software exceptions. These are normally seen as Windows reporting an "Access Violation". Changes have been made to handle these errors for the memory tests (for faulty RAM) and direct device driver access (for some device driver errors), as well as overarching more generic handling of these types of errors. - Corrected a software failure bug on startup (particularly Vista) where a DirectX function was causing software failures in "dsetup.dll". - Updated the "Activity Event" generated with the periodic results summary report to be numbered (from 1 upwards) such that when "Logging->Summarize", these events are not summarized. - Corrected a bug where the HTML log name could include a duplicate of the filename prefix. - Updated to the Common Errors section of help. Release 5.3 build 1009 - Public release WIN32 release 16 August 2007 - Corrected a 'zip' version cleanup problem. Release 5.3 build 1008 - Komputer Swiat Expert magazine version WIN32 STD release 14 August 2007 Release 5.3 build 1007 - Public release WIN32 release 7 August 2007 - Corrected a disk test startup problem for some large RAID systems when SMART testing is selected. - Added additional logging for the disk test when an error occurs. - Changed the 3D test when run with the 2D EMC test to be 'behind' the EMC scrolling H's test. Allowed the test to be easily exited when running the 3D test in Fullscreen mode. - Minor corrections to the Advanced Network test. - Changed the log file reference of "Network Name" to "Computer Name". WIN64 specific: - MMX and 3DNow! are obsolete for native 64-bit applications. BurnInTest has been changed to show "NA" (Not applicable) in the test window for these tests. Release 5.3 build 1006 - Limited release WIN32 release 17 July 2007 - Standard Network Test changes: - Increased the number of destination IP addresses from 4 to 6. - Added an option (default) "Test all available NICs", which will force traffic down every system NIC with a basic algorithm of NIC1 to IP Address 1, NIC2 to IP Address 2 etc. - Advanced Network test changes: - Simplified the test. - Removed the UDP and FTP options. The Standard Network test can be used as a UDP test. - Removed the Advanced Network test specific logging, and included all relevant logging in the standard BurnInTest logging mechanism. - Replaced the complicated dynamic balancing of any system NIC to any Endpoint NIC with a simpler static allocation on test startup. - Changed the error detection mechanism to detect errors much more quickly. - Re-worked the errors reported. - Changed the CPU throttling mechanism to reduce the CPU load. - Updated endpoint.exe. - Removed checkend.exe (now obsolete). - Changed the logging rollover to work with the output of interim results (e.g. per 1 minute). Previously rollover only occurred on error events written to the log. This also corrected an issue where interim results summary logging could be written to the physical disk with some delay (based on Windows disk caching). - Corrected the "Unknown" reporting of some operating systems. - Added the skipping of the Butterfly seek disk test when run on Vista and insufficient privileges. A notification of this is logged. - Intel Quad core L2 cache size reporting has been added. - Added new SMART threshold descriptions. - Added new disk test options, accessed via command line parameters: /ka: keep disk test files in all cases (c.f. /k keep disk test files on error). /j: cycle patterns between test files. Note: Random seeking will be skipped in this case. This option has been added to allow multiple test patterns to be used across very large disks. - Added an option to make some test settings unavailable to the user. An example configuration file available on request. Release 5.3 build 1005 0001 (STD only) - Public release WIN32 release 29 June 2007 - Corrected a bug introduced in v5.3.1005.0000 STD (only) where the disk test would use up more and more system resources, thus causing test failures. Release 5.3 build 1005 rev 0003 (PRO only) - Limited public release WIN32 release 21 June 2007 - Correction to the behavior of a static RAM test pattern (rather than the default Cyclic pattern). Release 5.3 build 1005 rev 0002 (PRO only) - Limited public release WIN32 release 15 June 2007 - The "Select all CD/DVD drives" preferences option has been made user configurable, rather than using pre-defined test settings. Release 5.3 build 1005 rev 0001 (PRO only) - Limited public release WIN32 release 13 June 2007 - Bug correction for the CD auto selection feature. Release 5.3 build 1005 - Public release WIN32 release 18 May 2007 WIN64 release 18 May 2007 - In a number of cases, such as when specifying the post test application, uppercase application names were not accepted. This has been corrected. - The default font height in the 2D scrolling H's test should have been Arial 9. This has been changed. - The BurnInTest Video playback test incompatibility with Nero 6 and Nero 7 has been resolved. - The BurnInTest disk test throughput for dual core systems has been improved. Release 5.3 build 1004 rev2 - Limited release WIN32 release 8 May 2007 - Changed the Standard Network Test to better report packet error ratios. In addition, a new warning has been added to indicate that errors have been detected but not enough packets have been attempted to be sent to determine accurately whether the configured error ratio has been exceeded. - Corrected a bug where the "append to existing" logging option did not work across scripted reboots, and a new log file was created instead of appending to the existing log file. - If the 3D test was running, then BurnInTest blocked a forced close of BurnInTest, this blocking has been removed. - Changed the PASS and FAIL windows so they can now also be closed by selecting the Windows Close "X" button. Release 5.3 build 1004 - Public release WIN32 release 10 April 2007 WIN64 release 10 April 2007 - Corrected a problem introduced in BurnInTest v5.2 where BurnInTest could run out of memory (the main symptom) when tests where run for long periods (> 12hours). WIN64 specific: - Corrected a bug where the number of cores reported on a Quad core system was incorrectly reported as CPU packages. Release 5.3 build 1003 - Limited release WIN32 release 3 April 2007 - A new 2D GUI (Graphical User Interface) test has been added to the standard 2D graphics test. - Resolved an issue where BurnInTest would fail to start on Vista systems with DEP enabled for all programs. - On some systems, the Disk test could pause momentarily even when a duty cycle of 100% was specified. This pause has been removed. - When running the CD test under BartPE (Pre-install environment) 4 additional specific files are skipped as they are unavailable for testing. - Minor bug corrections. Release 5.3 build 1002 rev 0001 - Limited release WIN32 release 16 March 2007 - Changes to the new 3D test: - Added a Full screen non-windowed test for the primary monitor, where the resolution can be selected from those supported by the Graphics card. - Added the user option of changes the vertical sync in the full screen non-windowed test to be either the Maximum rate of the graphics card, or to be the rate of the monitor (this may prevent some flicker). - Added a more complex water texture using DirectX Vertex Shader 2.0 and Pixel Shader 2.0 effects (if supported by the graphics card). This applies to 3D test windows that are 800x600 or larger. - Changed some error messages from window displays (that require user intervention) to standard error reporting. Added new 3D error messages and more detail in the error reporting. - Changed the definition of an operation to be a successfully displayed frame. - Changed the definition of a cycle to be 2000 frames. - Changed 2D video memory test to wait until the 3D test starts (as per V5.2 and earlier). - A new version of rebooter has been included. - If BurnInTest is started with the -p command line parameter (to use the bit.exe directory for files such as the configuration file), then BurnInTest will start rebooter with the -p option. This can be useful when running BurnInTest and Rebooter from a USB drive. Release 5.3 build 1002 - Limited release WIN32 release 19 March 2007 - Corrected a bug introduced in V5.2 where selecting accumulated logging could lead to rebooter failing to launch. Release 5.3 build 1001 - Limited release WIN32 release 16 March 2007 - The 3D test has been improved. The 3D ball test has been replaced with a more complex 3D terrain test. This will more thoroughly exercise modern graphics cards. Further, the 3D test has been changed to support multi- monitor testing (up to 4 monitors). Accordingly, a new preferences section has been added for the 3D test. The multi-monitor test options are only available in BurnInTest Professional. Release 5.3 build 1001 - Limited release WIN32 release 16 March 2007 - The 3D test has been improved. The 3D ball test has been replaced with a more complex 3D terrain test. This will more thoroughly exercise modern graphics cards. Further, the 3D test has been changed to support multi- monitor testing (up to 4 monitors). Accordingly, a new preferences section has been added for the 3D test. The multi-monitor test options are only available in BurnInTest Professional. - BurnInTest uses DirectX 9.0c. This version of BurnInTest uses a more recent version of the Microsoft DirectX Direct3D component, October 2006. BurnInTest has been modified to detect and install this component (file) if it does not exist. - A command line parameter -X has been added to skip the DirectX version checking on BurnInTest start-up. - With the recent introduction of multi-monitor support for the Video Playback test, it is now more likely that the system will run out of memory when running multiple video tests simultaneously, particularly when more memory intensive codecs are used. A specific Insufficient resources to complete test message has been added in this case, rather than the previous more generic unrecoverable error message. The video test have been changed to attempt recovery from this and the more generic unrecoverable error, by closing the current video and opening the next. The logging detail has been increased. - Note: The BurnIntest sample video pack has been altered with the DivX Compressed Video file being removed due to the DivX codec failing with this Video file when used with multiple simultaneous Video playbacks. Access Violation: 0x69756e65. See: http://www.passmark.com/download/bit_download.htm - The video description is now collected for a larger range of Vista systems. - Windows 98 and ME are no longer supported. Please see www.passmark.com for a link to an older version of BurnInTest that will support W98/ME. Release 5.3 build 1000 rev2 - Limited release WIN32 release 9 March 2007 - A command line parameter -P has been added to allow the BurnInTest directory to be used rather than the User's personal directory. This may be useful when running BurnInTest from a USB drive for example. - When running the CD test under BartPE (Pre-install environment) 4 additional specific files are skipped as they are unavailable for testing. - A change has been made to support Hmonitor temperature monitoring on Vista. - A number of undocumented command line parameters have been documented: -B: BurnInTest will generate additional Serial port test information when activity trace level 2 logging is set. -E [data]: Specifies the test data to use in the serial port test. -M: Automatically display the Machine ID Window when BurnInTest is started. -U: Force BurnInTest to set logging on at startup. Release 5.3 build 1000 - Limited release WIN32 release 8 March 2007 - Changed the 2D and Video playback tests to support multi-monitor testing. - When running the CD test under BartPE (Pre-install environment) 4 specific files are skipped as they are unavailable for testing. Release 5.2 build 1006 - Limited release WIN32 release 1 March 2007 - Corrected a bug where BurnInTest would fail to start on certain Vista systems. - Corrected a bug where some files where the full path was not specified would be incorrectly referenced in the Program Files directory, rather than the user personal directory. Release 5.2 build 1005 - Public release WIN32 release 21 February 2007 WIN64 release 21 February 2007 - Updated the Graphics card description for Windows Vista systems. - Updated the Advanced Network test to indicate that elevated administrator privileges are required when running on Vista. - Moved files from the Program files directory for the Advanced Network Test (BurnInTest, EndPoint and CheckEnd). Specifically, the User Application directory is now used for the temporary test FTP files and the User Personal directory is now used for the log and configuration files. - Updated the cleanup process for when running the "zip" version of BurnInTest Professional from a CD or flash drive. - Updated the help link from the Windows Start, All Programs, BurnInTest menu for the browser based help. - Corrected a bug where Disk preferences displayed in the Preferences window would be incorrect when the system had no Floppy drive. - Corrected a bug where the Advanced Network test might not have been displayed until after entering the Duty Cycle selection (ie. just chaning from the standard network test to the advanced test). - Corrected a USB bug in Beta 5.2.1003 where the test would not run if there where there insufficient USB loopback plugs attached to the system. - Included a new version of PassMark Rebooter that supports Windows Vista. Release 5.2 build 1004 - Public Pre-release WIN32 release 13 February 2007 - Updated the reported Operating system for the various Vista product editions. - Disk test settings can be configured for "Automatically Select all Hard Disks", rather than using defaults. - When running the CD test under BartPE (Pre-install environment) 4 specific files are skipped as they are unavailable for testing. - Corrected a bug where temperature information could be duplicated in the HTML report. - Corrected a bug certain 'save report' warning messages could be truncated. - Help file updated. Release 5.2 build 1003 - BETA RELEASE ONLY WIN32 release 23 January 2007 - Changed the USB preferences and test to more completely check for the PassMark USB Loopback plugs and ignore any device that is not a PassMark USB Loopback plug (due to reported incorrect detection with another hardware device). - Increased Trace level debugging for Intel temperature monitoring. - Corrected a bug with the disk test introduced in 5.2.1001 Release 5.2 build 1002 - BETA RELEASE ONLY WIN32 release 22 January 2007 - Increased the number of disks that can be tested from 20 to 26. - Updated BurnInTest to reflect that Temperature monitoring with Intel Desktop utilities is supported. Intel Desktop utilities essentially is a replacement for Intel Active Monitor for newer Intel motherboards. - Increased Trace level debugging for Intel temperature monitoring. Release 5.2 build 1001 - BETA RELEASE ONLY WIN32 release 19 January 2007 - Windows Vista support. - The Block size used in the disk test is now configurable per disk. The default block size has been increased from 16KB to 32KB. - An option has been added to automatically detect all of the CD and DVD drives for the CD test (as per the disk test). This may be useful when testing across many systems with different optical drive configurations. - Increased Trace level debugging for Intel temperature monitoring. - Bugs corrected: - Disk preferences - in rare cases invalid default values could be set for a disk, an invalid value error would occur and the values would need to be manually corrected. Release 5.2 build 1000 - limited release WIN32 release 8 January 2007 - Windows Vista support. - Reduced the need for elevated administrator privileges: - Changed the location of the disk test files from the root directory of the test volume to a BurnInTest data files subdirectory (e.g from "C:\" to "C:\BurnInTest test files\") - Moved many of the files from the Program Files directory to the User directory for Windows 2000, XP and Vista. When running BurnInTest on Windows 98, ME or from a key.dat file (e.g. from a USB drive with a licensed key.dat) BurnInTest will store these files in the BurnInTest program directory. Specifically, the following files have been moved from the Program Files directory to the User Personal directory, e.g. Vista - "C:\Users\\Documents\PassMark\BurnInTest\" XP - "My Documents\PassMark\BurnInTest\" Files: Configuration file, Configuration load/save default directory, Save log file and image default directory, parallel port override "ioports.dat" directory, default command line script directory, log file directory, video file directory, Plugin directory, machine id file directory, Run as script default directory, CD burn image, Advanced network FTP temp files. - Replaced the Help system with Browser based help. - Changed the Disk test block size from 16KB to 256KB. It is planned to make this user configurable in the next build. Release 5.1 build 1014 WIN32 release 2 November 2006 WIN64 release 2 November 2006 - Corrected a bug when running on Vista, where the Standard network test would report a checksum error when the transmitted data was correct. - Corrected a bug where BurnInTest would not stop the tests based on the number of test cycles for the Plugin test or the Advanced Network test. - Made the "Could not set USB2Test mode" USB error message more specific by adding an error for insufficient system resources. - Changed the preferences Window to fit on an 800x600 resolution screen. - Corrected a minor bug in Activity level 2 trace logging with the 'hide duplicate' preference setting. - Corrected a minor memory leak if the 2D test failed to initialize (such as due to a DirectX problem). - The Parallel port test may now be used on Windows Vista. Specifically, the PassMark device driver used for the parallel port test could not be loaded on 64-bit Windows Vista as it was not digitally signed. It is now digitally signed. Release 5.1 build 1013 revision 0002 WIN32 release 19 September 2006 WIN64 release 19 September 2006 - Corrected an Access Violation problem reported by a customer on a particular MB. Release 5.1 build 1013 WIN32 release 7 September 2006 WIN64 release 7 September 2006 - The "Notes" section has been added to the Customer results certificate. - Some additional configuration range validation has been added. Release 5.1 build 1012 WIN32 release 15 August 2006 - Corrected a false report of a "Unable to get disk volume extent information" for the disk butterfly seek test. - Advanced Network test changes for errors: "Corrupt header - packet discarded" and "Advanced Network test timed out" - Advanced Network test Endpoint changes for problems on non-English Operating Systems and systems with the Windows "Network Interface" performance statistics disabled. - SMART parameters on a Samsung Hard Disk caused BurnInTest to fail when running the disk test with SMART thresholds enabled. This has been corrected. - The 2D scrolling H's test could display corrupt characters on the second and subsequent test run. This has been corrected. - A problem with the Integer maths test where the results could display a negative number of operations has been resolved. - Minor improvements to the help file. - HTML help file added for Windows Vista and Longhorn Server. - Minor improvements to the Error Classification file (error descriptions). - Some CD Trace level 1 logging has been moved to trace level 2. - Trace level 1 logging has been added to the test closing software. - New build of Endpoint.exe (1.0 1010). Release 5.1 build 1011 WIN32 release 6 July 2006 - New Advanced Network test error reporting added in the previous build V5.1 1010 has been removed. - A broader range of USB 2.0 Loopback plugs can now be used with BurnInTest. Release 5.1 build 1010 WIN32 release 4 July 2006 - Corrected the HTML report description of the L2/L3 CPU cache when the L3 cache size could not be determined. Advanced network changes: - Endpoints ran at 100% CPU load as they contained no throttling. This impacted their ability to effectively handle multiple threads handling TCP/UDP messaging. Throttling has been added to the EndPoint side to reduce CPU load. This does not greatly impact Network load. - Throttling on the BurnInTest side contained a sleep that was not insignificant. This could have impacted the BurnInTest data test thread to to handle incoming TCP and particularly UDP messages. This sleep has been reduced and other throttling parameters changed to suit. (ie. smaller sleeps more often). - EndPoint systems with x NICs (where x > 1), reported themselves as an Endpoint with x NICs, x times. Effectively registering with BurnInTest as x * x EndPoint NICS. This impacted the effectiveness of the load distribution to EndPoint NICs. An Endpoint system now only registers the once with BurnInTest. - The BurnInTest side did not report data verification Checksum errors for full duplex testing. This error determination has been corrected and reporting added. - The Test statistics sent from the Endpoint to BurnInTest could fail if the statistics block is split across 2 lower level TCP send packets. This could lead to problems like incorrect reporting of Endpoint determined checksum errors, Endpoint load and load balancing. Further it would lead to an Endpoint testthread being put into an endless TCP send loop. This would eventually bring the Endpoint system to its knees as more and more of these test threads go into this state. This has been corrected. - The Data Received reported by BurnInTest was double counted. This has been corrected. Release 5.1 build 1009 WIN32 release 23 June 2006 - Plugin test error classifications were incorrect in the log file detailed description. - Corrections to the advanced network test (BurnInTest and EndPoint). Release 5.1 build 1008 - limited release WIN32 release 20 June 2006 - Advanced network changes corrections. Most notably, a bug where part of the payload data could be lost if the payload block (eg. 1000 bytes) was split across 2 (or more) lower level TCP packets. - Added version reporting for Endpoints. Release 5.1 build 1007 - limited release WIN32 release 16 June 2006 Advanced network changes: - Corrected a BurnInTest access Violation introduced in V5.1 1006. - The Endpoint now reports its version and build to BurnInTest and BurnInTest reports this in the log file if it is an earlier version than expected. This is to help avoid the situation where old Endpoints are run on the Network, that may not be compatible with the version of BurnInTest being run by the user. - Removed a timeout report in a specific instance where a timeout is not an error. - Changed the Endpoint rebalancing and polling to occur less often after the test has been running 3 minutes. This is to help allowing the handling of polling from a larger number of multiple copies of BurnInTest on the Network. - Added a connection retries on failure for the Endpoint. - Corrected a memory leak in the Endpoint. - Increased the number of sockets supported. - Corrected some Advanced Network error classifications. Release 5.1 build 1006 - limited release WIN32 release 14 June 2006 - Improvements to the Advanced Network test (both BurnInTest V5.1 1006 and EndPoint V1.0 1004) to remove corrupted false packet corruption errors. Improved the timeout recovery mechanism. Added some validation to the Windows Network performance data used for NIC utilization. - Changes to the collection of Disk drive information on startup to try to resolve a startup issue on Systems with a large number of physical drives and 'unusual' WMI namings. Release 5.1 build 1005 WIN32 release 2 June 2006 - Corrected a bug in the Advanced network test where the test would not recover from timeout errors. The test appears to be running, but the results are 0 and the number of connected End Points are 0. Also improved the retry on timeout mechanism. - Removed some duplication in error reporting in the Advanced Network test. - Changed the Advanced Network display of Utilization to ensure a maximum of 100% displayed. - Corrected an Advanced Network test bug where the number of Errors reported in the test window would not take into account the corrupt packet threshold, and an error would be added for each occurrence of the corrupt packet (rather than when the user set threshold was reached). Release 5.1 build 1004b WIN32 release 25 May 2006 (not publicly released) - Corrected the default Advanced network corrupt packet threshold value. - Updated the data entry fields in the CD preferences when a different CD drive is selected. - The Advanced Network specific log files should be concatenated for a script run. This was only occurring for the first NIC under test. The concatenation will now occur for each NIC under test, when run from a script. - Corrected a bug where a log file name specified with no directory path could be incorrect. - Corrected a bug where the customer "Test Certificate" report incorrectly translated the "%" character from a customer specific HTML template. eg would be translated to . - The "Advanced Network test error" (215) has been removed and replaced with other existing error messages 214, 219, 220, 221 or 222. - Added the Customer name and Technician name to the text and HTMl reports. Previously, this information was only included in the "Test Certificate" report. - We have added a commandline option to specify the Serial port test data as a constant value. To specify specific data for the Serial port test you should specify e.g. "bit.exe /E 23" from the command line where 23 is in decimal and will be used for all test data (instead of random data). The vales should be between 0 and 255. Release 5.1 build 1004 WIN32 release 19 April 2006 (not publicly released) - Added the COM port speed of 921600 Kbits/s for RS 422/RS485 testing. - Changed the CD test to ensure that the entire test CD data is not cached on systems with a large amount of RAM. - Added a -M command line option to display the Machine ID window automatically when BurninTest starts. - Changed the 2D EMC scrolling H's test to work on multiple monitors were the resolution on each is different. - Changed log files such the syntax "..\" could be used for files in the directory up a level. - Minor correction to the advanced network test. Release 5.1 build 1003 WIN32 release 18 April 2006 WIN64 release 18 April 2006 - Changed the Advanced network test to allow a corrupt packet threshold value up to 1 million. - Bundled a new version of rebooter. Release 5.1 build 1002 WIN32 release 11 April 2006 WIN64 release 11 April 2006 - Corrections to the translation of V4.0 to V5 configuration files. Note: Configuration files in V5.x builds prior to V5.1 1002 could become corrupted if a V4.0 configuration file is loaded. - Corrected a bug where the main Window size and location were not restored on restarting BurnInTest. - Changes to the SMART attribute logging to support a greater range of Disk drive device drivers. Added additional Activity Level 2 trace logging. - Added an option to use CTS (Clear To Send) flow control in the loop back stage of the COM port test. - Corrected a bug where the CPU L3 cache could be reported as -1. - Help file updates. Release 5.1 build 1001 WIN32 release 30/March/2006 - Digitally signed the BurnInTest application to allow it to run under Windows Server "Longhorn". Note, previously only the installation package was digitally signed. - Updated the reported Operating system descriptions, including: - Windows Vista - Windows Server "Longhorn" - Corrected a bug where the Advanced network information was not displayed on the main window when it was run from a script. - The Advanced Network Corrupt threshold packet has been changed to produce an error every time the error is received after the threshold is reached. - Corrected the reporting of "Network, Packet discarded due to corrupt header" as a Network test error. - Corrected a bug where a new log file was not created if (only) the log prefix changed during the running of a script file. - Split the "Network, Advanced Network test error" error into 6 errors: "Network, Advanced Network test error" "Advanced Network Socket error" "Advanced Network Send error" "Advanced Network Send error - no data sent" "Advanced Network Receive error" "Advanced Network Receive error - no data received" Added either activity trace 1 or trace 2 logging for each of the errors, with additional information where available. - Added additional Serial port activity trace 2 logging. Including the logging of all transmit buffer data when the /B command line is used. Release 5.1 build 1000 WIN32 release 27/March/2006 (not a public release) Added the following features: - Create the log file directory specified in the Logging Options if it does not exist. - Condense the Advanced Network Test log files to one log file per IP address per script run, when run from a script. - Added an option to summarize duplicate errors in the log file. - Color coded errors based on severity in the Detailed event log Window and the HTML log file. - Added an option to only create a log file when BurnIn actually runs a test as opposed to every time BurnIn is executed. - Added a warning if a test thread completes with 0 cycles and 0 operations. - In the results summary html file, inserted more spacing between the 揘otes? and 揇etailed Event Log? - Changed the Activity Trace file format to be the same as the log file, ie. text or HTML, rather than always text. - The 2D 揝crolling H抯?test will now display across multiple screens/displays ?i.e. all active displays. - A threshold has been added for the 揷orrupt header ?packet discarded?event in the advanced network options so that a 揊ail?is not produced when that is the only thing that produces errors. - Added looping capability in scripting. LOOP n { ? } where n is the number of times to repeat the commands in the brackets. - Corrected a bug where PASS could be displayed if the Advanced Network test was the only test running, but it failed. Release 5.0 build 1001 WIN32 release 9/March/2006 - Corrected a bug where Network directory paths were not accepted, eg. for the log file name and post test application file name. - The CPU maths test has been improved to better load up all CPU's. Previously BurnInTest started a maths test thread per physical CPU package. BurnInTest has been changed to start a maths test thread per CPU (= num. physical CPU packages x num. CPU cores x num. logical CPUs). - The CPU preferences have been changed to allow the CPU maths test to be locked to any CPU (ie. select a CPU from a list of CPU's where the number of CPU's = num. physical CPU packages x num. CPU cores x num. logical CPUs). - The Parallel and Serial port error message have been modified in the case where a test plug may not have been connected to indicate that the user should check this. - Corrected a bug where a licenced version could display the message "[limited evaluation version]" Release 5.0 build 1000 WIN32 release 24/February/2006 WIN64 release 24/February/2006 NEW TESTS & IMPROVEMENTS TO EXISTING TESTS BurnInTest Standard and Professional versions. - Added a customer style results certificate. This will save the log file in HTML format but from the perspective of a end customer. This report style can be tailored by the user (through changing an HTML template). - An MP3 playback test has been added to the Sound test. - A color printer test has been added. - A new post test option to allow the results to be printed automatically at the end of a test has been added. - Added new Post-test action options of: - Optionally allow the user to "run an external program & exit" after BIT has been manually stopped. Modify the $RESULT variable to "PASS (manual abort)" or "FAIL (manual abort)" for this case. - Allow the results window to be displayed for all post test options (except Reboot). - Added new Pre-test actions to allow an external application to be run and have BIT wait for the application to exit. On continuing, BIT will run the subscript file (of scripting commands) if it has been created. - Changed the manual Stop buttons, to abort the running of a script (rather than just the current test). BurnInTest Professional specific. - Added a "Plugin" test that allows users to develop their own BurnInTest test modules for specialized hardware. Three external plugins may be specified at once. - A Modem test has been added to BurnInTest as a Plugin. PassMark's ModemTest Version V1.3 (latest build) is required. - A KeyBoard Test has been added to BurnInTest as a Plugin. PassMark's KeyboardTest Version V2.2 (latest build) is required. - A Firewire Test has been added to BurnInTest as a Plugin. PassMark's free Firewire plugin is required and a "Kanguru FireFlash" drive is required. - A new advanced network test has been added. BurnInTest Professional only. - The Memory test now allows the user to specify the type of test pattern to be used. - Testing with the USB 2.0 Loopback plug has been improved. When used with USB 2.0 Loopback device driver V2.0.1002, error details will now be reported for: CRC error reported by USB Host controller BIT STUFF error reported by USB Host controller DATA TOGGLE MISMATCH error reported by USB Host controller STALL PID error reported by USB Host controller DEVICE NOT RESPONDING error reported by USB Host controller PID CHECK FAILURE error reported by USB Host controller UNEXPECTED PID error reported by USB Host controller DATA OVERRUN error reported by USB Host controller DATA UNDERRUN error reported by USB Host controller BUFFER OVERRUN error reported by USB Host controller BUFFER UNDERRUN error reported by USB Host controller NOT ACCESSED error reported by USB Host controller FIFO error reported by USB Host controller TRANSACTION (XACT) ERROR reported by USB Host controller BABBLE DETECTED error reported by USB Host controller DATA BUFFER ERROR reported by USB Host controller In the case of these errors, BurnInTest will re-attempt the operation. The user can set the Error reporting to be skipped for the initial recovery attempt. IMPROVEMENTS TO TESTING FACILITIES - Added a disk autoconfig, such that when tests are started, the disk drives and settings will be defaults to all disks (exc. CD/DVD). This may be useful when testing multiple systems with different hard disk drive letters. - Store the position of the Main window on exiting BurnInTest. On starting BurnInTest, position the main window as saved; on starting tests, position the test windows as saved. - Allow a "drag & drop" of the Configuration file directly on the BurnInTest program icon. - Allow testing 99.5% to 100% of disk, instead of 94%, for disks that do not contain the Windows directory and do not contain a swap file. - Added the ability to log interim results, which may be useful for unstable systems. - AMD and Intel Dual core reporting added. - New L2 CPU cache sizes added to reports. - CPU support for SSE3, DEP and PAE added to reports. - Shortcut of "F1" for contextual help added to all Windows. - Improve the flexibility in specifying the EXECUTEWAIT scripting command for sleeper. - Updated logging header information with the hard and optical drive model. - The 2D and 3D tests have been updated to use DirectX 9.0c. - User interface updated. - The HTML report format has been improved. - The BurnInTest configuration file extension has been renamed from .cfg to use .bitcfg, to ensure the configuration file is associated with BurnInTest. - An error message indicating that accumulated log files are not supported when run from CD or DVD has been added. - To allow smaller test files with very large disks, the minimum disk test file size has been reduced from 0.1% to 0.01% of the disk space. - Log events were previously shown as "INFORMATION" if they were low level errors, or simply additional information (not errors). "INFORMATION" now refers to a low level error, and "LOG NOTE" now refers to additional information (that is not in the error count). - Improved the specific detail of the Serial Port errors detected. BurnInTest now reports framing errors, buffer overrun errors, input buffer overflow errors, parity errors and Transmit buffer full errors as specific error messages (rather than a broader error description). - Added the /k command line so the user can specify not to delete HDD test files if an error occurs. - Increased Activity trace level 1 error logging for Serial port testing. - Increased Activity trace level 1 error logging for Hyper threading detection. - Bundled a new version of the Rebooter program. - Improved the Serial port error logging (displaying baud rate) and increased Activity trace level 1 error logging (displaying erroneous data). - Modified the Window sizes to help improve navigation on smaller displays (i.e. 640x480). - The CPU load for the Standard and Torture RAM tests has been made more linear with the duty cycle setting. Note: This means that compared to the previous build of BurnInTest, less RAM test operations will be run per second (when the duty cycle is less than 100). - Additional debug code and very minor changes in the Loopback sound test. - The Post test option of "Run external application and exit" has been modified such that if no external file is specified, this Post test option will just exit BurnInTest. - Allowed the full range of PassMark USB1 loopback plugs to be used with BurnInTest Professional. - Added additional Activity Trace level 2 logging. - The delay inserted between packets in the USB2 test, when the duty cycle is less than 50, has been changed from at least 1ms to at least 1ms to 50ms (for a Duty Cycle of 49 down to 0). - The subscript commands to configure BurnInTest from an external application (i.e. specified in the bit-script-input.txt file and run by specifying either a pre-test or EXECUTEWAIT application) has been changed to allow "LOAD" commands (in addition to "SET" scripting commands). - Renamed the "Error" log to "Event" log. - Changed the order of the items in an Event log line, such that the Severity is the first item. - The EXECUTEWAIT script command has been modified such that the external application may provide an input script file (of SET... commands) to be run after the EXECUTEWAIT application closes. This allows external applications to define test environment parameters (such as the serial number and machine type). - Added scripting commands: SETSERIAL "1234-shdfgdhs-GHGHG" SETMACHINETYPE "HP XPS800" SETNOTES "Test notes defined by the external application." SETLOG "\Program Files\Plugin\plugin_log" SETPLUGIN "\Program Files\Plugin\plugin.exe" - Added POST TEST application parameter substitution to allow values to be passed to an external application at the end of a test. These are: $RESULT - "PASS" or "FAIL" will be substituted. $SERIAL - The serial number will be substituted. $MACHINETYPE - The machine type will be substituted. $NOTES - The notes will be substituted. - Added extra logging for memory allocation errors in the disk test - Added "log bad sector increase" and "bad sector threshold" options to disk test. This resulted in a change to the configuration file format and required additional code to automatically convert from old formats. - Modified the user interface in the preferences window for the disk test and the CD test - Improved the handling of USB 2.0 loopback plugs recovery from sleep states. BUG CORRECTIONS - Corrected a bug where the System and Application events logged in the BurnInTest Trace logs were wrong if the event log had reached its maximum size. - Checks that the Sound test files (WAV and MIDI) exist have been added. - The continuous auto updating of the USB image (USB Loopback plug vs. USB 2.0 Loopback plug) on the main window has been removed. This is now updated on BIT startup, selecting Refresh in USB preferences or on starting a test. If there is a serious USB problem, this (together with the USB 2.0 Loopback device driver, V2.0.1002) will avoid the possibility of BurnInTest locking up. - Corrected a bug with the Butterfly seek mode of the Disk test. This was found to occur with FAT32 disks where the Cylinder size was relatively small and the Sector size relatively large. - Reset Defaults on the Configuration Page now resets the Auto Stop Value. - Reset Defaults on the Configuration Page now resets the color indicators. - The CD test has been modified to skip invalid files either with "?"'s , to avoid reporting errors that are due to the CD test media filenames. - The Network test results window scroll bar has been corrected. - The Memory torture test could fail on some systems with a small amount of RAM and relatively high memory fragmentation. This has been corrected. - Scripting correction for .cmd files. - Corrected a bug that caused problems when running the disk test with SMART monitoring turned on. This problem only occurs on a small number of HDD's. - Corrected memory leaks - On occasion, the measured waveform from the loopback sound test may have been slightly altered on starting or stopping all tests, possibly enough to trigger an error. This has been resolved. - If an error occurred in the final second of a test, the error may have been logged but not included in the big PASS/FAIL results window. This has been corrected. - After running a script file that loaded a configuration file, that had a full path specified, the Save and Load configuration menu options no longer worked. This has been corrected. - Previously, the Version of BurnInTest was only written in the First log file after starting BurnInTest. This log line is now written in all log files. - For USB2 tests that have read or write failures, the Windows error codes are now included in the level 2 Activity trace log. - Command line parameters may now be passed to a PreTest application. - Log files may now use a single static filename. This may be useful when the log file is to be parsed by an external program. - Corrected a bug where the Plugin test would stop prematurely. - Corrected the specification of the Scripting EXECUTEWAIT filename. - Changed Script processing such that a script is aborted if a scripting error is encountered and Stop on error is selected. - Added an indication on the main window that a script is currently running ("Script currently running"). - Corrected the serial port test to identify non-existing plugs when the Disable RTS/CTS and DSR/DTR testing has been selected. - Corrected the display of strange results (666666) reported by a user, related to copy protection. - Fixed a memory leak bug in the MBM interface which caused memory allocation errors. - Added BIT version number to the ASCII log file. - Fixed a bug with the 3D Test that was causing it to stop before the autostop timer period - Changed an error in the tape drive test to a warning if tape drive doesn't support setting drive parameters. History of earlier releases: Please see http://passmark.com/products/bit_history.htm Documentation ============= All the documentation is included in the help file. It can be accessed from the help menu. There is also a PDF format Users guide available for download from the PassMark web site. Support ======= For technical support, questions, suggestions, please check the help file for our email address or visit our web page at http://www.passmark.com Ordering / Registration ======================= All the details are in the help file documentation or you can visit our sales information page http://www.passmark.com/sales Compatibility issues with the Network & Parallel Port Tests =========================================================== If you are running Windows 2000 or XP, you need to have administrator privileges to run this test. Enjoy.. The PassMark Development team

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