Guideline 2.1 - Information Needed
We have started the review of your app, but we are not able to continue because we need additional information about your app.
Next Steps
To help us proceed with the review of your app, please review the following questions and provide as much detailed information as you can.
- Does your app access any paid content or services?
- What are the paid content or services, and what are the costs?
- Do individual customers pay for the content or services?
- If no, does a company or organization pay for the content or services?
- Where do they pay, and what's the payment method?
- If users create an account to use your app, are there fees involved?
- What is the function of money in 我的钱包?
Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.
Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
9.16收到这样的问题，回答如下
- Does your app access any paid content or services?
Yes, our app can access any content or service
- What are the paid content or services, and what are the costs?
When the user entrusts the goods to the logistics company, the freight charge needs to be generated. The cost is negotiated between the user and the logistics company. After the negotiation, we will pay all the costs to the logistics company
- Do individual customers pay for the content or services?
No, individuals do not pay for content or services
- If no, does a company or organization pay for the content or services?
Companies or organizations are free to enter the platform without paying for content or services
- Where do they pay, and what's the payment method?
They pay on the client side with alipay/WeChat
- If users create an account to use your app, are there fees involved?
No, neither the user nor the logistics company creates and USES it without any cost
- What is the function of money in 我的钱包?
Withdrawal and margin function, margin is to prevent the logistics company to lose the goods or damage, compensation to the shipper's money, logistics company pay margin can be returned to the logistics company at any time
9.17收到
Hello,
We are unable to continue this app’s review because your Apple Developer Program account is currently under investigation for not following the App Store Review Guidelines’ Developer Code of Conduct.
Common practices that may lead to an investigation include, but are not limited to:
- Inaccurately describing an app or service
- Misleading app content
- Engaging in inauthentic ratings and reviews manipulation
- Providing misleading customer support responses
- Providing misleading responses in Resolution Center
- Engaging in misleading purchasing or bait-and-switch schemes
- Engaging in other dishonest or fraudulent activity within or outside of the app
During our investigation, we will not review any apps you submit. Please do not create a new developer account or make any app transfers while waiting for the investigation to be completed. Once we have completed our investigation, we will notify you via Resolution Center. Due to the nature of the investigation you will be ineligible to receive an expedited review until the investigation is completed.
We do not require any additional information from you at this time, nor do we have any additional details to share. We appreciate your continued patience during our investigation.
Best regards,
App Store Review
请问怎么办，新公司，几个人的团队，创业一年多....现在坚持不下去了
