NVIDIA 招聘中- FAE（Field Application Engineer)-北京/上海

NVIDIA英伟达_HR 2022-08-25 17:31:06

NVIDIA Field Application Engineer is a department to provide technical support to NVIDIA China customers. We are mainly located in Shenzhen, Beijing and Shanghai. We are the first and primary point of technical support for all NVIDIA products provided to the OEM/ODM customer.

有兴趣的小伙伴记得联系我哦 apingan@nvidia.com 微信 apingan001

What you'll be doing:

Identify and analyze all reported customer issues, and will personally solve technical issues to the extent possible.
Coordinate the setup of experiments, tests, equipment, and otherwise facilitate the rapid resolution of the problem.
Work closely with the entire customer team, including sales and program management, as well as applications engineering.
Bring up, as necessary, critical customer issues and provide timely advance warning of critical customer issues that need attention.
Technical specialist on all NVIDIA products, directly supporting OEM/ODM Sales, and working closely with Sales to secure business wins, and to handle the support of the product through business win to product end of life.
Establish close personal technical ties to the customer, establishing personal relationships to facilitate rapid resolution of customer issues and promote the highest levels of customer satisfaction.

What we need to see:

BS or above major in Electrical Engineering, Computer Science (or equivalent work experience).
Software and Hardware debugging capability and experiences.
Comfortable working hands-on in a lab environment with electronic test equipment and procedures.
Well organized problem solving capability and interpersonal skills.

Ways to stand out from the crowd:

Deep knowledge of PC architecture beneficial.
In-depth knowledge of PC Hardware and Software(including OS, apps).
Knowledge in Processor (X86/ARM).
Familiar with Linux is a plus.
Excellent English writing for engineering documentation, English oral well enough to attend meetings.
Self-motivated and aggressive to learn.

...全文